What should I do if I received a notification that someone logged in from a different location?
Updated
When you log in from a new device, your other trusted devices will get a notification with a map showing the general area of the new device. Please note that this is not the exact location but a rough estimate based on the current IP address. The displayed location may reflect the network connection rather than your precise location.
We rely on top-notch third-party providers for IP checks, acknowledging that these systems aren't 100% accurate. However, our partners are industry leaders and help us identify and address a majority of high-risk incidents involving significant IP address variations.
If you have concerns about the security of your CoinDCX account, please reach out to our support team through chat and they will assist you further.
