How can I escalate a concern or grievance with CoinDCX?
Updated
To escalate a concern, please ensure you have an existing Chat or Email ticket ID. If you do not have an open ticket, you can reach out for assistance via our Frequently Asked Questions or by chatting with us directly. If you already have a ticket ID, please email us at ([email protected]) and include your ticket ID, contact number, and relevant screenshots. This will help our team resolve the issue more efficiently.