I'm getting an "Unable to Add Payee" error. What should I do?
Updated
If you're receiving an "Unable to Add Payee" error:
- Ensure you've entered the Account Number, IFSC Code, and Beneficiary Name exactly as displayed in your CoinDCX account.
- Copy and paste the beneficiary details instead of entering them manually to avoid typing errors.
- Try adding the beneficiary through your bank's Net Banking website using a desktop or laptop browser instead of the mobile banking app.
- Follow your bank's on-screen instructions to complete the beneficiary addition.
If the issue persists, please reach out to our Chat. Our support team will be happy to help.
