What should I do if I have already shared information or sent funds to someone impersonating CoinDCX?
Updated
If you believe you've shared sensitive information or sent funds to someone impersonating CoinDCX, act immediately:
Change your CoinDCX account password.
Reset your Two-Factor Authentication (2FA) if you believe it may have been compromised.
Review your account activity and update your security settings to help secure your account.
Report the incident to CoinDCX by emailing [email protected].
Report the incident to the appropriate authorities:
National Cyber Crime Reporting Portal: https://cybercrime.gov.in/
Sanchar Saathi (Telecom/Mobile Fraud): https://sancharsaathi.gov.in/sfc/Home/sfc-complaint.jsp
Cyber Crime Helpline: 1930
File a complaint with your nearest police station, where applicable.
For step-by-step guidance on securing your account, refer to:
If you need assistance, you can also reach out to our Chat.
Note: Reporting the incident as soon as possible may improve the chances of preventing further loss and assist with the investigation.
