What should I do if I receive a suspicious message, call, or investment offer claiming to be from CoinDCX?
Updated
If you believe you've shared sensitive information or sent funds to someone impersonating CoinDCX, take the following steps immediately:
Change your CoinDCX account password.
Reset your Two-Factor Authentication (2FA) if you believe it may have been compromised.
Review your account activity and update your security settings to help secure your account.
Report the incident to CoinDCX by emailing [email protected] with the relevant details.
Contact our Chat if you need assistance or suspect unauthorized activity on your account.
Report the incident to the appropriate authorities:
National Cyber Crime Reporting Portal: https://cybercrime.gov.in/
Sanchar Saathi (Telecom/Mobile Fraud): https://sancharsaathi.gov.in/sfc/Home/sfc-complaint.jsp
Cyber Crime Helpline: 1930
File a complaint with your nearest police station, where applicable.
For step-by-step guidance on securing your account, refer to:
Note: Reporting the incident as soon as possible may improve the chances of preventing further loss and assist with the investigation.
