What documents can the Dispute Management team request for transaction validation in CoinDCX Direct?


In the rare event that your transaction enters a dispute, our Dispute Management team is here to assist with a smooth resolution.

To validate the transaction, they might ask for an updated bank statement and a video recording of the transaction. It’s vital, though, to keep your security a top priority: please ensure that no sensitive information, like your login credentials, is visible in the video.