Why is my Crypto Deposit not activated?

Updated 

Crypto deposits are facilitated in accordance with the AML/CFT Guidelines published by the Financial Intelligence Unit (FIU) India. We are unable to provide you access as your account comes under one of the following criteria:

  • Your account did not meet the benchmarks set by our internal risk assessment protocols.

  • This feature is currently unavailable in your specific geographical location.

We understand that this news may be disheartening, especially if you were eagerly anticipating using these features. Our primary goal is to prioritise the security and safety of all our users and these evaluations are a necessary step in achieving that objective. While we acknowledge that this decision may not meet your expectations, please be assured that it was made after careful consideration.