I do not have access to Crypto withdrawal?


Crypto withdrawals are facilitated in accordance with the AML/CFT Guidelines published by the Financial Intelligence Unit (FIU) India. We are unable to provide you access as your account comes under one of the following criteria:

  • Your account did not meet the benchmarks set by our internal risk assessment protocols.

  • This feature is currently unavailable in your specific geographical location.

  • Your account is associated with certain banking facilities that do not currently support crypto withdrawals.

We understand that this news may be disheartening, especially if you were eagerly anticipating using these features. Our primary goal is to prioritise the security and safety of all our users and these evaluations are a necessary step in achieving that objective. While we acknowledge that this decision may not meet your expectations, please be assured that it was made after careful consideration.