I deposited funds to an old or inactive CoinDCX bank account. What should I do?
Updated
If you've deposited funds to an old or inactive CoinDCX bank account, the transaction is generally rejected and the amount is typically reversed to your bank account within 3 to 5 working days.
For future deposits, please make sure you're using the latest beneficiary details available in your CoinDCX account.
You can view the updated beneficiary details by logging in to the CoinDCX App or CoinDCX Website before initiating your next bank transfer.
If you haven't received the reversal after 5 working days, please reach out to our Chat.
