What details should I share for an INR deposit issue?
Updated
To help us investigate your INR deposit, we may ask you to share the following details:
- Transaction/Reference ID (UTR/RRN)
- Transaction amount
- Transaction date
- Payment method used (UPI, IMPS, NEFT, or RTGS)
Sharing these details helps our support team review your transaction more efficiently.
Important: For your security, never share your Internet Banking username, password, OTPs, UPI PIN, card PIN, CVV, or any other banking credentials with anyone, including CoinDCX Support. We will never ask you for this information.
If you need assistance, you can reach out to our Chat. Our support team will be happy to help.
