How to avoid/stop CoinDCX emails from going to the spam/junk folder?
Updated
If you find that your email service provider is pushing CoinDCX emails into your spam/junk folder, please follow the steps below to add CoinDCX’s email addresses to the safe mailing list.
| Outlook |
- Log in to your Outlook email and go to [Settings] and then select [View all Outlook settings]
- Click [Email] and select [Junk email]. You will see [Safe senders and domains]
- Click [Add] to add the official CoinDCX email addresses into the list
- Click [Save] to save your settings
Addresses to add to the safe mailing list:
| Gmail |
- Log in to your Gmail account and go to [Settings] and then select [See all settings]
- Go to [Filters and Blocked Addresses] tab and select [Create a new filter]
- Copy and paste the official CoinDCX email addresses to the [From] field and click [Create filter]
- Check the box next to [Never send it to Spam] and click [Create filter]
Addresses to add to the safe mailing list:
