How to avoid/stop CoinDCX emails from going to the spam/junk folder?

Updated 

If you find that your email service provider is pushing CoinDCX emails into your spam/junk folder, please follow the steps below to add CoinDCX’s email addresses to the safe mailing list.

 

Outlook
  • Log in to your Outlook email and go to [Settings] and then select [View all Outlook settings]
  • Click [Email] and select [Junk email]. You will see [Safe senders and domains]
  • Click [Add] to add the official CoinDCX email addresses into the list
  • Click [Save] to save your settings

Addresses to add to the safe mailing list: 

Gmail
  • Log in to your Gmail account and go to [Settings] and then select [See all settings]
  • Go to [Filters and Blocked Addresses] tab and select [Create a new filter]
  • Copy and paste the official CoinDCX email addresses to the [From] field and click [Create filter]
  • Check the box next to [Never send it to Spam] and click [Create filter]

Addresses to add to the safe mailing list: