I've completed my KYC and Bank Account Verification (BAV), but my INR Deposit button is still disabled. What should I do?
Updated
If you've completed your KYC and Bank Account Verification (BAV) but your INR Deposit button is still disabled:
- Wait for up to 24 hours, as it may take some time for your KYC and BAV details to be verified and reflected on your account.
- Ensure you're using the latest version of the CoinDCX App.
- Switch between Wi-Fi and mobile data.
- Make sure you have a stable internet connection.
- Try logging in from another device.
If the INR Deposit button is still disabled after completing the above steps, please reach out to our Chat. Our support team will be happy to help.
Note: The INR Deposit option is enabled automatically once your KYC and Bank Account Verification have been successfully verified.
