I've lost access to Google Authenticator. How can I switch to mobile SMS for verification?

Updated 

  1. Log in to your CoinDCX app using your email and password.

  2. Go to the Google Authenticator page in the app and select "Switch to SMS."

  3. Click "Continue" to move forward.

  4. Enter the OTP (One-Time Password) sent to your registered email and mobile number.

  5. Once verified, your security will be switched to SMS for verification.

Note: Withdrawals will be temporarily restricted for 24 hours as a security precaution.

If you can't access your email or phone, please contact us via chat for assistance.