How can I reset 2FA?


If you've already set up 2-factor authentication (2FA) on your account and would like to switch from using OTP to SMS, you can make this change by following these simple steps:

1. First, log in to your CoinDCX account using the
website .
2. Go to the
[Profile] section and click on [Security].
3. Under the
[Google Authenticator] option, choose [Disable].

Please keep in mind that you should have access to your 2FA before attempting to disable it.
If you haven't set up 2FA yet or don't have access to it, no worries! Just raise a chat with our support team and attach a photo of yourself holding your PAN card. We will assist you by resetting 2FA on your account.