I am getting an “Invalid OTP” error on 2FA. What should I do?
Updated
If you're seeing an “Invalid OTP” error on Google Authenticator, follow these steps to resolve it:
Ensure you’re entering the OTP within 30 seconds, as codes expire quickly.
Sync your Google Authenticator:
Check that your device’s clock is set to the correct time zone.
Open Google Authenticator > Tap the three dots in the top-right corner > Go to Settings > Select Time correction for codes > Tap Sync now.
If the issue persists, please reach out to our support team for further assistance.
