What should I do if I don’t receive the OTP?


If you're having trouble receiving the OTP, here are some suggestions:

  • Please be patient, as there might be a delay due to network congestion.

  • If you didn't get the OTP on the first attempt, click on 'Resend OTP.'

  • Ensure that your phone has a strong signal on the network.

  • Double-check if the mobile number is correct and accessible, and make sure Do-Not-Disturb (DND) is not active.

  • Make sure your phone has enough storage space to receive SMS.

  • Try restarting your device to refresh the network.

  • Attempt to log in again or restart your device.

  • If you use a third-party app (like Truecaller) for SMS, check all folders, including Junk/Business, for the OTP message.

If none of the above steps work, please submit reach out to our the support team through chat and they will assist you further.

Note: We recommend setting up 2FA to avoid potential delays in OTP delivery and enhance the security of your account. If you're an existing user trying to sign up again, please note that you won't receive an OTP.