How do I report suspected fraud or unauthorized activity?
Updated
If you suspect fraud or notice unauthorized activity on your CoinDCX account, report it immediately.
Please email [email protected] with the following details:
Your registered account details (never share your password, OTP, PIN, or 2FA codes).
A description of the incident, including the relevant dates and times.
Screenshots or copies of any suspicious communications, where available.
Relevant transaction IDs, wallet addresses, or transaction hashes, where applicable.
You should also report the incident to the appropriate authorities:
National Cyber Crime Reporting Portal: https://cybercrime.gov.in/
Sanchar Saathi (Telecom/Mobile Fraud): https://sancharsaathi.gov.in/sfc/Home/sfc-complaint.jsp
Cyber Crime Helpline: 1930
File a complaint with your nearest police station, where applicable.
If you need any assistance, you can also reach out to our Chat.
Note: Prompt reporting may help prevent further loss and assist with the investigation.
