What are the general security practices that I should follow?
Updated
Each user needs to register on CoinDCX and fulfill the KYC requirements.
When using CoinDCX Android or IOS apps, always enable 2FA on your account. We highly recommend using an app-based 2FA like Google Authenticator.
Never leave your mobile device unattended.
Always log out of your CoinDCX account if same device is used by multiple people.
Never share your password with anyone else. CoinDCX will never call or email you to share your password.
Password manager can be utilized to easily generate and securely store unique passwords for all of your online accounts.
Setup authentication such as screen lock, fingerprint, face recognition or any other security features your mobile may support.
Update Your Operating Systems (OS) Regularly to obtain any latest security fixes.
Don’t allow your device to auto-join unfamiliar networks & always turn off WiFi when not in use.
Only use apps available in your device’s official store, never download from untrusted sources.
Phishing scams are rampant now and an attacker will try to disguise themselves as a trustworthy entity in order to trick you into giving them sensitive information. Your email is one of the most important identifiers that we use to confirm new devices, send important alerts about your account, downtime details and to communicate with you if you need support. Please make sure it is secure!
Don’t trust SMS that attempt to get you to reveal personal information, this serves as another form of phishing called smishing. Beware of similar tactics in platforms like WhatsApp, Facebook, Instagram, Twitter etc.
If you receive any emails or SMSs appearing to have been sent by CoinDCX, and you believe it is suspicious, you can always forward it to <email ID> to verify its authenticity.
Do not disclose your cryptocurrency holdings in any public arena or channels like Telegram, WhatsApp, Facebook, IRC or any forums etc.
Never share account details such as registered email ID, mobile number or bank details and only share it with CoinDCX support team if asked through official channels.
Only download apps from official stores, such as Google Play. Pirated apps are not pre-scanned and are more likely to contain cryptojacking scripts.
If possible, install mobile antivirus software and keep it updated.
Remember, security is of utmost importance. Take your time to update your knowledge base from time to time and check your potentially weak points on a regular basis.
