What should I do if my selfie verification keeps failing?
Updated
If you're unable to complete the verification:
- Retry in a well-lit area.
- Ensure your face is fully visible.
- Grant all required permissions.
- Clean your camera lens.
- Refresh the page or restart the app and try again.
- If the issue persists after multiple attempts, contact CoinDCX Support for assistance.
Note: Selfie verification is required during KYC, Re-KYC, and any other verification process where identity confirmation is needed.
