I'm seeing a "Something went wrong" error while depositing INR.
Updated
A "Something went wrong" error may occur due to:
- An unstable internet connection
- An outdated CoinDCX App
- Outdated Google Chrome or Android System WebView (Android devices)
- VPNs or content blockers
- Browser compatibility issues
Try the troubleshooting steps below:
- Switch between Wi-Fi and mobile data.
- Update the CoinDCX App.
- Disable any VPN, ad blocker, or content blocker.
- Update Google Chrome and Android System WebView (Android users).
How do I disable content blockers?
If content blockers are enabled on your device, they may prevent the INR Deposit page from loading correctly.
On iPhone (iOS): Go to: Settings → Screen Time → Content & Privacy Restrictions → Content Restrictions → App Store, Media, Web & Games → Web Content → Unrestricted
On Android: Disable any content blockers through your browser settings.
If you're still unable to access the INR Deposit page, please reach out to our Chat.
