My bank account was debited, but the transaction was declined. What should I do?
Updated
If you're seeing a "Declined by Bank", "Issuer Declined", or "Do Not Honor" message while depositing INR, it means that the transaction couldn't be completed successfully.
If the amount has been debited from your bank account but the transaction wasn't completed successfully, the transaction may still be under processing or may require additional verification.
If the amount isn't reflected in your CoinDCX account after the applicable processing time, please reach out to our Chat with your Transaction/Reference ID (UTR/RRN). Our support team will review the transaction and assist you further.
