Why is my INR Withdrawal button disabled?
Updated
The Withdraw INR button may be disabled if:
- Your KYC verification is pending or incomplete.
- Your Bank Account Verification (BAV) is pending, or your bank account hasn't been added or verified.
- A 24-hour cooling period is active after recent security-related changes to your account.
If you've recently completed KYC or Bank Account Verification, please allow up to 24 hours for INR withdrawals to be enabled.
- Enabling or changing your 2-Factor Authentication (2FA) method (SMS or Authenticator App)
- Changing your registered mobile number
- Changing your email ID
- Updating your registered bank account
- Mobile number swap
- Logging in using one of your backup codes
During this period, INR withdrawals will be temporarily unavailable to keep your account secure.
If the issue persists, please reach out to our Chat for assistance. Our support team will be happy to help!
