How can I change my registered email address?
Updated
If you'd like to update the email address linked to your CoinDCX account, we're here to assist you through chat.
Follow these steps:
Go to the Help and Support page and click the Chat with Us option.
Click on Sign up and Login and select the Change your Email ID option.
Click on Change Email again.
Enter your Existing Email address when prompted.
Verify your identity by providing your PAN number and date of birth (DOB).
Click on Continue, then take a selfie when asked.
Click on Submit after taking the selfie.
You can now enter your new email address.
A verification link will be sent to your new email address. Open the link and complete the verification process to finalize the update.
If you need any further assistance, please feel free to chat with us. We kindly request that you ensure the details on your documents are clear. Please note that withdrawals will be temporarily paused for 24 hours following the update for security reasons. We appreciate your understanding and cooperation.
