I forgot my registered mobile number. What should I do?
Updated
If you'd like to update the mobile number linked to your CoinDCX account, we're here to assist you through
chat
Go to the help and support page and click on the chat with us option.
Click on Sign up and Login and select the Update Phone Number option.
Click on Update Phone Number again.
Enter your registered email address when prompted.
Verify your identity by providing your PAN number and date of birth (DOB).
Click on Continue, then take a selfie when asked.
Click on Submit after taking the selfie.
You can now enter your new phone number.
An OTP (One-Time Password) will be sent to your new number. Enter this OTP to complete the update.
If you need any further assistance, please feel free to chat with us. We kindly request that you ensure the details on your documents are clear. Please note that withdrawals will be temporarily paused for 24 hours following the update for security reasons. We appreciate your understanding and cooperation.
