Why am I unable to upload my documents?
Updated
If you're having trouble uploading your documents, here are some easy tips to help you out:
1. Size and Format Check:
Make sure your file isn't larger than 4 MB.
Double-check that your document is in one of these formats: png, jpeg, jpg, or pdf.
2. Choose the Right Platform:
If you're using a mobile app and facing issues, give it a shot on a phone browser or a computer.
For the best results, try using Google Chrome in Incognito Mode. It might just do the trick!
These simple steps should get you back on track with your document uploads. If you still encounter issues, don't hesitate to reach out for further assistance!