Skip to main content
Help & Support
Help & Support
  • Chat Now

  • Help & Support
  • Frequently Asked Questions
  • Crypto Deposit & Withdrawal
  • Crypto Deposit & Withdrawal...

Conversation List Mini View

(19)
Why is video verification required for crypto transactions?
How long does it take to process deposits and withdrawals?
Do I need to provide Travel Rule details for every transaction, or only once?
Why am I being asked to confirm remitter or beneficiary details?
What is the Travel Rule and why is it required for crypto transactions?
Why is my transaction delayed, rejected, or not reflecting?
Can I still trade or use INR deposits if CDW is disabled?
What documents are required and why are compliance checks performed?
Can I cancel a crypto transaction after it’s initiated?
Why is my Crypto Deposit & Withdrawal (CDW) access blocked and how can I fix it?
What is a Crypto Deposit (CD) and who is eligible?
What happens if I use the wrong network or unsupported tokens?
What happens if the details I submit for Travel Rule checks are incorrect or conflicting?
What type of user activity is considered unauthorized?
How do I deposit or withdraw crypto on CoinDCX?
How do I enable or restore access to crypto deposits and withdrawals (CDW)?
What is Crypto Withdrawal (CW) and who is eligible?
How do I link my wallet and ensure secure withdrawals?
What is KYC re-verification and why is it required for crypto transactions?
View All
logo

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

linked-in instagram facebook twitter

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

Products

  • Insta
  • Earn
  • Spot Trade
  • Margin Trade
  • Futures
  • API Broker
  • API Docs
  • API Help Section
  • Markets
  • Liquidity Services
  • Coin Listing

Company

  • About Us
  • Blog
  • Policies
  • Fee Structure
  • Careers
  • Terms & Conditions
  • Privacy Policy
  • Newsroom
  • Ventures
  • Risk Disclosure

Support

  • Guides
    • Intro to Futures Trading
    • Intro to Margin Trading
  • Contact Us
    • For grievance redressal, Click here to know more
    • Press: [email protected]
    • Regulatory Issues/Enforcement Authorities: [email protected]

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24