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How often do I need to undergo Re-KYC?

The frequency can vary, but conducting Re-KYC annually is mandatory. However, certain events or regulatory changes can also trigger this process.

Knowledge Base Article

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Re-KYC Verification

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What documents are required for an enterprise to be onboarded on CoinDCX?

​Private Limited CompanyCoinDCX Enterprise Registration FormCertificate of Incorporation (COI)Articles of Association (AOA)Memorandum of Association (MOA)Financial Statement*Source of Funds (Bank Statement)Income Tax ReturnCompany PANGST CertificateBoard ResolutionAuthorization LetterPAN & NIC o

Knowledge Base Article

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Enterprise Onboarding

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How much time does it take for Enterprise Registration on CoinDCX?

Your registration should be good to go within 24-48 business hours once we have all the necessary documents from your company and the authorized person. If we need anything else, our service team will get in touch right away to help you out. We're here to make the process smooth for you!

Knowledge Base Article

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Enterprise Onboarding

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Can foreign entities open an Enterprise account?

We appreciate your interest in our platform. Currently, we are exclusively onboarding Indian entities to comply with regulatory standards. To ensure adherence to these requirements, we kindly request valid Indian enterprise KYC documentation from our users. We understand that this may pose a limitat

Knowledge Base Article

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Enterprise Onboarding

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Is it possible to convert an account from retail to Enterprise or vice versa?

We have a policy in place that ensures the stability and integrity of our account setups. Once an account is designated as a specific type, whether it's retail or Enterprise, it remains in that category without the option to change to a different type. This policy maintains consistency and secu

Knowledge Base Article

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Enterprise Onboarding

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Why was my KYC rejected due to Invalid PAN card?

Please be advised that if you already have a CoinDCX profile with the same PAN number, you will be unable to create a new CoinDCX account. We recommend that you attempt logging into the initial account with which you registered your PAN.

Knowledge Base Article

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Pending/Rejected/Fail Status

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How long does the Re-KYC Process take?

For the Re-KYC process:​1. No Changes in Existing KYC Details:If there are no changes in your current KYC details, you can complete the process by self-declaring through the CoinDCX mobile application. This method allows for an immediate update without any waiting time, ensuring a hassle-free proces

Knowledge Base Article

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Re-KYC Verification

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Is my information secure during the Re-KYC process?

During the Re-KYC process, we have implemented rigorous measures to ensure the utmost security and confidentiality of your information. To maintain the privacy of customer data, we employ encryption protocols for secure data transmission, strictly adhere to data protection laws, and implement robust

Knowledge Base Article

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Re-KYC Verification

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Why is identity verification required?

In order to adhere to KYC (Know Your Customer) rules, CoinDCX uses identification verification. KYC is a method of identifying and verifying that a customer is who they claim to be. It is a multi-step process that aids in preventing the establishment and use of fraudulent accounts.

Knowledge Base Article

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Verification

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Why do I need to update my KYC information again?

CoinDCX requires all users to complete Identity Verification at regular intervals to enhance the security of their accounts and ensure compliance with regulatory requirements. Periodic verification, known as Re-KYC, is a mandatory process that requires users to update their KYC documentation at regu

Knowledge Base Article

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Re-KYC Verification

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How to do your KYC manually on CoinDCX?

To manually complete your KYC on CoinDCX, follow these steps:Log in to the CoinDCX app.Navigate to your profile.Click on the "Account Settings" option.Choose the "KYC Verification" section.Input your PAN card number and date of birth.Upload a clear image of the front and back of

Knowledge Base Article

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Verification

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What documents do I need to submit for KYC verification?

For Indian Users:Tax ID (PAN): Provide your PAN card number and date of birth.National ID (Aadhaar): Use your Aadhaar card via Digilocker. Enter your Aadhaar number and OTP sent to your linked mobile number.Manual Flow: Upload clear copies of the front and back of your valid Passport.Liveliness Chec

Knowledge Base Article

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Verification

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How can I complete my KYC with Digilocker???

To complete your KYC, you will need to submit the following documents.Tax ID Verification : PAN Card (mandatory for Indian users) National Identity document: Aadhaar card, valid passportPAN Verification To verify your account, log into your CoinDCX app and click on ‘Verify PAN’ from home screen or f

Knowledge Base Article

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Verification

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What is the process of changing the bank account on an Enterprise account?

Changing your bank account on the CoinDCX app is easy! Just follow these simple steps:​1. Open your CoinDCX app and log in.2. Tap on the "Profile icon", usually located in the top right corner.3. Go to 'Account settings' in the menu.4. Choose 'Account details' from the

Knowledge Base Article

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Enterprise Onboarding

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What is electronic video verification?

Electronic Video Verification is an enhanced due diligence process that involves verifying your identity and location information using video technology. In this procedure, your identity, documents, or specific details are authenticated via a live video call with an authorized CoinDCX representative

Knowledge Base Article

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Verification

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How can I re-verify my CoinDCX account?

Here's a simple guide to get it done quickly in 3 Easy Steps:After receiving an email notification from CoinDCX, log in to your account and you will see a pop-up prompt.Click 'Proceed' when prompted to initiate Re-KYC or you can go to account settings.​​That's it! Review & Co

Knowledge Base Article

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Re-KYC Verification

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What documents are required for Re-KYC?

As part of our verification process, we'd appreciate it if you could share the following documents with us:PAN Card (Permanent Account Number): This helps us confirm your identity and ensure a secure transaction experience.Address Proofs: You can provide either your Aadhaar Card or Passport. Th

Knowledge Base Article

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Re-KYC Verification

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What happens if I don't undergo Re-KYC?

In accordance with the latest guidelines from the Financial Intelligence Unit - India, failure to complete the verification within the provided 30-day timeframe after receiving the Re-KYC email may result in CoinDCX taking action on your account.​To continue enjoying uninterrupted access for trading

Knowledge Base Article

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Re-KYC Verification

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What types of Enterprise accounts do we provide services for?

We provide services to various types of Enterprise accounts such as Sole Proprietorship Firms, Private Limited Company, Limited Liability Partnership Firms, Public Limited Company, Partnership Firms, and Retail OTC.

Knowledge Base Article

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Enterprise Onboarding

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What is the process for Enterprise Registration on CoinDCX?

CoinDCX welcomes all Companies or Enterprises interested in opening an account! You can easily initiate the account opening process by clicking on this link . We're excited to have you on board!​

Knowledge Base Article

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Enterprise Onboarding

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24