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How do I become a Prime User?

Membership is by invitation only for High Net Worth Individuals (HNIs) with an investment capacity of ₹50 lakhs or more, and customers with an existing minimum portfolio on CoinDCX. If you meet the criteria, the Prime team will reach out to you via email, WhatsApp, or call.

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How do I get support as a Prime user?

Prime users have access to: ​1.Dedicated Prime Chat Support: Real-time assistance via chat.2.Prime Email Support: Specialized support through email.

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What is CoinDCX Prime?

The Prime program will be a service layer that will sit on top of existing offerings like trading fee discounts under the VIP program and large order executions through the OTC desk. It is designed to meet the needs of High Net Worth Individuals (HNIs), Family Offices, and Institutional Investors.

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What benefits do I get as a Prime User?

As a Prime User, you receive a range of exclusive benefits including: ​1) Personalized account management2) Access to detailed research reports3) Early access to new products

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How is my account managed differently as a Prime User?

Your account management will be personalized to ensure you receive tailored support and services that align with your investment needs and preferences.

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Will I receive any updates on new products or services?

Yes, as a Prime User, you will receive early access to new products and services before they are available to the general public.

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What does it mean to have early access to new products?

Prime users are given the opportunity to access and invest in new products before they are made available to the general public.

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What is the expected response time for my queries?

Our dedicated support team aims to resolve queries as quickly as possible. Typically, you can expect a resolution within the agreed timeline aligned with our stakeholders.

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As a Prime member, What are the investment options available for High Net-Worth Individuals (HNIs) and institutions?

As a Prime member, there are several premium investment options available to High Net-Worth Individuals (HNIs) and institutions. These include Advanced Earn, Crypto Baskets, and Crypto SIPs.

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CoinDCX prime

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24