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What should I do if I entered the wrong account number or IFSC code?

If you've entered incorrect bank details, simply retry the bank verification using the correct Account Number and IFSC Code. Ensure all details are entered accurately before submitting your request.

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Verify Bank Account Using Bank Details

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Can I use someone else's bank account?

No. For security reasons, only bank accounts that belong to you and match your verified KYC details can be linked to your CoinDCX account.

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Verify Bank Account Using Bank Details

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Can I add an NRE, NRI, or NRO bank account?

No. NRE, NRI, and NRO bank accounts are currently not supported. Please use a resident Indian bank account for verification.

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Verify Bank Account Using Bank Details

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Can I add my business or enterprise bank account?

Yes, if you're using an Enterprise account. The bank account must: Be a Current AccountBe registered in the name of the business or enterprise Personal savings accounts cannot be used for Enterprise accounts.

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Verify Bank Account Using Bank Details

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Why is my bank account not getting verified even though the details are correct?

Even if your Account Number and IFSC Code are correct, verification may still fail if: The account holder's name doesn't match your verified KYC records.The bank account isn't eligible for verification.The verification request couldn't be completed successfully. If the issue continues, please contac

Knowledge Base Article

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Verify Bank Account Using Bank Details

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What bank details do I need to provide?

To add your bank account, you'll need: Bank Account NumberIFSC Code Please ensure the details entered are accurate to avoid verification failures.

Knowledge Base Article

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Verify Bank Account Using Bank Details

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Why did my bank verification fail?

Your bank verification may fail for one of the following reasons: The name on your bank account doesn't match your verified KYC details.The account number or IFSC code entered is incorrect.You're trying to verify an unsupported bank account (such as an NRE/NRO account).The verification could not be

Knowledge Base Article

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Verify Bank Account Using Bank Details

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What type of bank accounts are accepted for verification?

At CoinDCX, we make it easy for you to verify your account. For individual users, you can use your Indian savings bank account, and if you're part of an enterprise, corporate, or proprietorship, simply use the Indian current bank account under your company's name. It's important to note that we don'

Knowledge Base Article

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Verify Bank Account Using Bank Details

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Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

Knowledge Base Article

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Verify Bank Account Using Bank Details

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Can I add a joint bank account?

Yes. Joint bank accounts are supported. Your bank account will be verified if the name returned during bank verification matches your verified KYC details. If the verified account holder's name doesn't match your KYC, the verification will fail.

Knowledge Base Article

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Verify Bank Account Using Bank Details

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Does the bank account have to be in my name?

Yes. The bank account must belong to you. The name on your bank account should match the name on your verified KYC documents to ensure successful verification.

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Verify Bank Account Using Bank Details

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How do I add my bank account using Account Number & IFSC?

You can add your bank account by following these steps: Log in to your CoinDCX account.Navigate to Profile > Account Settings > Account Details.Select Add Bank Account.Choose Bank Details as the verification method.Enter your Account Number and IFSC Code.Review the details and submit them for verifi

Knowledge Base Article

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Verify Bank Account Using Bank Details

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How many bank accounts can I add?

You can successfully add up to 3 bank accounts over the lifetime of your CoinDCX account. However, only one bank account can be linked and active at any given time.

Knowledge Base Article

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Verify Bank Account Using Bank Details

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How do I remove my registered bank account?

You can update your bank details easily by following these steps: ​ To remove your existing bank account: Log in to the CoinDCX app.Go to Profile.Select Account Settings.Tap Account Details.Select Remove Bank Account.Confirm your request. Once the bank account is removed, you can add another eligibl

Knowledge Base Article

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Verify Bank Account Using Bank Details

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