If you are an existing user of CoinDCX and have secured your account already with a security rating of 4/4 then your funds are completely secure.
For the existing users who have not secured their CoinDCX account or the new users who have joined CoinDCX Go, there are multiple ways in which you can secure your CoinDCX / CoinDCX Go account.
- Keep your account secured by keeping a strong password. Remember, hackers can easily get access to your account if you put a password like “0123456789” or your birthday or the name of your school. We request you to keep a password as strong as possible. DO NOT let anyone know what your password is. In case you feel someone else might have access to your account, then change your password immediately.
- Keep your account secured by enabling 2FA. Go to Account > Security > 2 Step Verification and follow the steps to complete your 2FA. In case you have more doubts, you can always contact Customer Support at Account > Help & Support > Security.
- Set a strong withdrawal password that is different from your current login password. This will help you keep your funds secured in case someone gets access to your account. Keeping a different withdrawal password means that no one can send your cryptos to some other address in case of a hack.
- Lastly, you can also manage the list of addresses whom you trust to send your cryptocurrencies. This feature is currently available on CoinDCX and can only be used on CoinDCX.