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How can I reset 2FA?

  • Updated

If you have set up 2FA on your account, you can change your preference from OTP to SMS by following the below steps:

  • Log in to CoinDCX website [https://coindcx.com/].
  • Go to [Profile] and select [Security].
  • In the [Google Authenticator] option select [Disable].

Note: You will need to have prior access to 2FA in order to disable it.

In case you do not have access to 2FA yet, please raise a support ticket attached with a photo of you holding your PAN card. Our support team executive will then reset 2FA on your account.