If you have set up 2FA on your account, you can change your preference from OTP to SMS by following the below steps:
- Log in to CoinDCX website [https://coindcx.com/].
- Go to [Profile] and select [Security].
- In the [Google Authenticator] option select [Disable].
Note: You will need to have prior access to 2FA in order to disable it.
In case you do not have access to 2FA yet, please raise a support ticket attached with a photo of you holding your PAN card / Aadhaar card. Our support team executive will then reset 2FA on your account.