In such cases, we would request you to avail the option of cancelling the transaction by following the below process.
- Log in to your account on CoinDCX Pro website
- Go to [Funds] on the upper right corner
- Select [Wallet History]
- Click [Withdrawals] tab and CANCEL the concerned transaction
Please note that only pending verification transactions can be cancelled, and we as an exchange platform do not have the authority to make any corrections once the withdrawal has already been processed. If you are still in doubt, please get in touch with our support team and they will assist you further.
|Note: ALWAYS CROSS-CHECK the wallet address before processing any funds.|