CoinDCX has seen an overwhelming growth in the past few days. This has led to a tremendous increase in KYC or BAV as well as overall deposit and withdrawal requests.
This is a great news for the crypto community. During this phase of unprecedented growth, we are seeing our service teams being stretched.
We understand that the user’s experience with overall requests has also been affected. We are thankful for the growth in the community and we are working to improve our service delivery. We are expecting this to become better in a week’s time. Till then we might see some service delays in few cases.
We regret the inconvenience in advance and hope to seek your cooperation in this regard. We would like to assure you that all requests will be processed albeit with slight delays.
Thank you so much for your patience.