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How can I complete my bank account verification?

Follow the steps below to complete your bank account verification:Log into your CoinDCX app and tap on [Add Bank Account] from home screen or from the Account Settings option.You can access Account Settings by tapping on the ‘Profile icon’ or your name on the top left corner of the home screen.​ Fil

Knowledge Base Article

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Verification

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How do I change my registered bank account with CoinDCX?

You can update your bank details by following these easy steps:Login to your CoinDCX app. Click on the profile icon.Go to ‘Account settings’. Select ‘Account details’. Click the ‘Remove bank account’ option. Confirm by again selecting ‘Remove Bank account’.​Once the existing bank account is removed

Knowledge Base Article

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Verification

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Can I have multiple bank accounts registered with CoinDCX?

Currently, we do not provide the option of adding multiple bank accounts. You can add only one bank registered with your CoinDCX account.

Knowledge Base Article

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Verification

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BAV rejection reason is not clear. What should I do?

1. Name is missing on the check at the place of signature by the bank. Your name is missing on the cheque at the place of signature by the bank. Kindly provide a cheque with clear details, so we can work on your request again.2. IFSC code is missing on the document The IFSC code provid

Knowledge Base Article

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Pending/Rejected/Fail Status

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What documents do I need to submit for bank account verification?

You will need to submit one of the following documents to complete your bank account verification.​Cancelled chequePassbook (front page)Bank statement in PDF format

Knowledge Base Article

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Verification

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Why did my bank account verification fail?

Bank account verification may occasionally fail for a number of reasons. You will get an email if the verification of your bank account was unsuccessful along with a detailed explanation. Please read the email and follow the instructions to re-verify your bank account.Please make sure you follow the

Knowledge Base Article

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Pending/Rejected/Fail Status

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Can I complete my bank account verification with a joint bank account?

Yes, you can complete your bank account verification (BAV) with a joint bank account.​Click here to view the detailed process of completing your BAV.

Knowledge Base Article

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Verification

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