Skip to main content
Help & Support

Can't find what you're looking for?

Ask a question

Search Results (66)

Order
Selected Order
HS
I am unable to login. What should I do?

If you're having trouble logging in, here are a few things to check: Double-check that you're using the right email address you used to sign up. Please be sure you're entering the correct password. Confirm that you're trying to log in, not sign up. If you're still having problems, feel free to reach

Knowledge Base Article

 • 

Login

HS
How can I change my registered mobile number?

If you'd like to update the mobile number linked to your CoinDCX account, we're here to assist you through ​chat​ ​​ ​Go to the help and support page and click on the chat with us option. Click on Sign up and Login and select the Change your Phone Number option. Click on Change Phone Number again. E

Knowledge Base Article

 • 

Update Profile Details

HS
What should I do if I don’t receive the OTP?

If you're having trouble receiving the OTP, here are some suggestions: Please be patient, as there might be a delay due to network congestion. If you didn't get the OTP on the first attempt, click on 'Resend OTP.' Ensure that your phone has a strong signal on the network. Double-check if the mobile

Knowledge Base Article

 • 

OTP

HS
Can I unlock my account without using Biometric or FaceID?

Yes, you can! You have the flexibility to unlock your account using either Biometric/FaceID or a PIN. If you prefer not to enable Biometric or FaceID, the PIN option is always available for your convenience.

Knowledge Base Article

 • 

PIN

HS
How can I delete or disable my CoinDCX account?

1. Log in to your CoinDCX app. 2. Go to Account and select "Account Settings". 3. Select Account Management. 4. Choose Delete/Disable Account and proceed with sharing the confirmation. ​ Please note that once the account is deleted, the same KYC or bank account details cannot be used to create a new

Knowledge Base Article

 • 

Update Profile Details

HS
What mobile devices does CoinDCX support?

Download the CoinDCX app on Android or iOS from trusted sources only. For convenience, use the official link to download the app directly. ​ Important: Always avoid scammers and refer to official sources for downloading.

Knowledge Base Article

 • 

Create an Account

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24