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How do I buy a token in Web 3?

You can buy a token with these simple steps: Head over to the Trade section in Web 3 Search for the token you wish to buy and click on it View all the details pertaining to the token and then click on “Buy” button at the bottom Once you land on the order page, select the token you wish to pay in ord

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Can I sell a token on one chain in exchange for a token on another chain?

No, it is not possible to directly exchange a token from one chain for a token on another chain. Tokens can only be exchanged within the same chain. We suggest exchanging a token for the native token of that chain, which can then be used for future trades.

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Which chains are supported in CoinDCX Web 3?

We support following chains in CoinDCX Web 3: Base Solana Polygon Arbitrum BSC Optimism We are constantly working on offering more chain options to our users.

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Do I Need to Pay Tax for Any Transaction Made in Web3 Mode?

When you engage in buying or selling tokens within CoinDCX's Web3 mode, there is no Tax Deducted at Source (TDS) applied to these transactions. While the platform allows for seamless transactions without upfront tax impacts, you are still responsible for accounting for taxes on any profits made when

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How do I sell a token in Web 3 ?

You can sell a token in two ways: 1. From Trade section: Go to Trade section Select the token you wish to sell Click on Sell button at the bottom Once you land on the order page, select the token you wish to get by selling your desired token Enter the desired amount and verify all the details with r

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Will gas fees be deducted even if my transaction fails on the blockchain?

Yes, you will still be charged a gas fee even if your transaction fails. This happens because your gas fee covers the cost of processing the transaction, regardless of its outcome. Miners or validators on the network perform the work to validate your transaction, and the fee compensates them for thi

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My Buy/Sell transaction is stuck, what do I do?

It typically takes a few seconds to a few minutes for a transaction to complete. In rare cases, this could take up to 30 minutes. If your order is still stuck after this timeline, kindly reach out to us on our support team.

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I paid $X for a token, but the tokens I received are worth less than $X. Can I get a refund?

We understand that token prices can fluctuate. Before you complete your purchase, we provide an estimate of the number & value of tokens you'll receive and give a warning about potential value changes due to market fluctuations. Because token values can change rapidly, we are unable to offer refunds

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I do not see a token listed in CoinDCX Web 3, what do I do?

The CoinDCX team is continuously striving to integrate new tokens into our platform daily. Should you have any particular requests, please don't hesitate to contact us via our chatbot. We'll promptly assess the requested token and endeavor to list it as soon as possible after auditing.

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Is TDS charged on Buy/Sell orders in the CoinDCX Web 3?

No, there are no TDS charges on Buy/Sell orders in the CoinDCX Web3.

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How do you list tokens?

CoinDCX Web 3 is always on the lookout for new tokens to add to our platform! Our dedicated research team works tirelessly to discover promising tokens that meet our criteria for listing. We analyze market trends and take input from our community to ensure we're adding tokens that users want. ​ But

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Can my balance be spread across multiple chains? How does it happen?

Yes, your balance can be spread across multiple chains. For example, you started with USDT just on the Polygon chain but after a few transactions, it is possible that your USDT balance is spread across Polygon and BSC chains. ​ This is a very common phenomenon in the Web 3 ecosystem. You still are i

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What are Spam tokens? Where do they come from?

Your wallet address is a part of the blockchain ledger, so spam marketers can send tokens to your wallet address. Spam marketers usually do this to drive awareness of their new tokens, websites, or apps. Spam tokens don’t have any financial value, the best thing to do is to not interact with them.

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Why am I being charged gas fees for my Buy/Sell transactions on CoinDCX Web 3?

CoinDCX does not charge a gas fee. The gas fee is the charge imposed by the blockchain for ensuring its security.

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Do you support the ETH chain?

We currently do not support the ETH chain. Gas/Network fees incurred in the ETH chain are significantly high, hence we have not included the ETH chain.

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What is gas/network fees?

Gas fees represent the charges imposed by the blockchain for ensuring its security.

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Can I buy a token on one chain in exchange for a token on another chain?

Yes, CoinDCX Web 3 allows you to buy a token on one chain in exchange for a token on another chain. However, we recommend you to buy a token on one chain in exchange for the native token of that chain to avoid paying more fees. Few example of native tokens are: Polygon chain: MATIC BSC chain: BNB So

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What is the CoinDCX fees that is charged for Buy/Sell transactions on CoinDCX Web 3?

CoinDCX Fees is a small fee of 0.1% which enables us to continually invest in enhancing our products, ensuring we deliver top-notch services tailored to your needs.

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What is Trade?

CoinDCX Web 3 provides its users with a functionality to buy/sell thousands of tokens in exchange for another token on multiple chains/networks.

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Why does my average buying price of a token fluctuate?

Our token prices are based on their value in USDT but are shown in INR on the app. So, when the exchange rate between INR and USDT changes, the displayed token price might fluctuate. This doesn't mean you've gained or lost on the token—it’s just due to the exchange rate difference.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24