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What is margin trading (DCXmargin)?

DCXmargin is the margin trading platform of CoinDCX. With DCXmargin, you do not need to "own" or have possession of the underlying asset to enter a contract. We provide the funding for you to trade against other assets, at a leverage ratio of up to 5:1. The use of margin means you are only required

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Margin Trading

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How can I redeem my virtual digital assets?

You can request to redeem your virtual digital assets anytime, as long as you follow CoinDCX's Terms of Use.However, if you redeem them before the minimum tenure, you won't be eligible for any returns under the Earn feature.

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Simple Earn

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Can I adjust my margin or leverage once I have taken a Futures position?

To make changes to the margin and leverage, simply click on the 'Adjust Leverage' button. The leverage can be adjusted by either adding or removing margin, within the maximum or minimum limits set by CoinDCX. ​ If you want to increase the leverage, you need to remove margin. On the other hand, if yo

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Futures Trading

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What happens to the value of my investment in the token that is getting delisted?

CoinDCX will make an official announcement regarding the delisting of a specific token. Users will then have the opportunity to convert their holdings of that token into an alternative base denomination, like USDT, BTC, or INR. This option is available from the announcement date up until just before

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Delisting

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How do I add my bank account?

Here's how you can add your bank account in simple steps: Open your CoinDCX app and find the option to [Add Bank Account]. You can do this either from the home screen or by going to Account Settings. Enter your bank account details, including your account number and IFSC code, then click [Proceed].

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Verification

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How can I change my registered email address?

If you'd like to update the email address linked to your CoinDCX account, we're here to assist you through ​chat​. ​ Follow these steps: Go to the Help and Support page and click the Chat with Us option. Click on Sign up and Login and select the Change your Email ID option. Click on Change Email aga

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Update Profile Details

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What is Funding?

Fundings are periodic payments exchanged between the buyer and seller every 8 or 4 (for BLZUSDT pair) hours. If the rate is positive, then the long positions* will pay and the short positions* will receive the rate, and vice versa if the rate is negative. When the Funding Rate is positive (perpetual

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Futures Trading

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Futures Trading Glossary

This section aims to provide a glossary to explain all the commonly used terms in Futures trading. Basis: The differential between the current price of the cryptocurrency and its nearby futures price. Base currency/Settlement currency: This is the currency in which the P&L of a Futures position is c

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Futures Trading

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How can I add a Nominee?

To add a nominee on CoinDCX: ​ Login to CoinDCX app and click on the profile icon on top left of the screen. Tap on Account Settings. Go to the Nominee Details and provide all required details and tap Save Nominee Details. ​ ​ Provide the OTP received on your registered mobile number. Your nominee w

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Nomination

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How to transfer funds from your Union Bank to our Union Bank Account using Quick Bank Transfer (NEFT/RTGS)?

1. Select Quick Bank Transfer (RTGS/NEFT only) Log into your CoinDCX account, click on ‘Add Funds’ and enter the amount you want to transfer into your CoinDCX wallet. Click on ‘Select Payment Method’ and choose the ‘Quick Bank Transfer’ option. ​ ​ ​ 2. Add Beneficiary Details You will be provided w

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Quick Bank Transfer

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How can I change my registered mobile number?

If you'd like to update the mobile number linked to your CoinDCX account, we're here to assist you through ​chat​ ​​ ​Go to the help and support page and click on the chat with us option. Click on Sign up and Login and select the Change your Phone Number option. Click on Change Phone Number again. E

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Update Profile Details

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How does two-factor authentication (2FA) for Login work?

Go to CoinDCX Login and enter your login credentials. After signing in, open the Google Authenticator app on your mobile device. Enter the 6-digit code from the Google Authenticator app. Click confirm to complete the login. ​ You’re now logged in securely!

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Account Related

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Why is my TDS % higher than 1%?

Important Information about TDS Rates Standard TDS Rate and Exceptions: The usual Tax Deducted at Source (TDS) rate is 1%. However, certain circumstances call for a higher TDS rate based on Government of India guidelines. Higher TDS at 5%: If you haven't filed your Income Tax Return (ITR) for the pa

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TDS for CoinDCX App Users

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KYC rejection reason is not clear. What should I do?

1. KYC rejected due to BAV name mismatch We regret to inform you that your KYC was rejected as your name did not match with the bank documents provided. Kindly upload the document for (Registered user) so we can verify the details again. 2. KYC is rejected due to incorrect documents We regret to inf

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Pending/Rejected/Fail Status

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Can I change or remove a nomination?

Absolutely! You have the flexibility to modify or update your nominee details as many times as needed. Additionally, you can also cancel or delete the current nominee and add a new one whenever you wish. Here's a simple guide on how to make changes to your nominee details on CoinDCX: ​ 1. Log in to

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Nomination

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How do I reset my password?

If you need to reset your CoinDCX account password, just follow these simple steps: Click on "Forgot password" on the login page. ​​ Fill in the required details, such as your registered email and new password, and then click on "Submit." ​​ You'll receive an OTP on your registered email and mobile

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24