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Does this feature work for Spot, Insta, SIP or USDT Margin Futures orders?

No. Unified Buying Power and Auto Transfer are currently supported only for INR-based Futures, Global Futures, and Options.For Spot, Insta, SIP, and USDT-Margined Futures orders, only the balance available in the respective trading wallet can be used. Automatic fund transfers are not supported for t

Knowledge Base Article

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Unified Wallet

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What is the maximum leverage available?

CoinDCX offers up to 100x leverage on supported Futures markets. The maximum leverage available varies by trading pair and is displayed on the respective Futures market.

Knowledge Base Article

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Leverage & Margin Mode

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I deposited INR from a Paytm Wallet, Amazon Pay, or another pooling account. What should I do?

If you've deposited INR from a wallet or pooling account, please reach out to our Chat.

Knowledge Base Article

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Deposits from Wallets / Pooling Accounts

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Why is my INR Withdrawal button disabled?

The Withdraw INR button may be disabled if: Your KYC verification is pending or incomplete.Your Bank Account Verification (BAV) is pending, or your bank account hasn't been added or verified.​ If you've recently completed KYC or Bank Account Verification, please allow up to 24 hours for INR withdraw

Knowledge Base Article

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Unable to Withdraw INR

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How can I save my Recovery File?

You can save your Recovery File by following these steps: Log in to the CoinDCX App. Switch to Web3. Go to Wallets. Tap the Security Lock icon. Select your linked Google account. Tap Save Recovery File. Tap Save. Choose the location where you want to store the file. ​ We strongly recommend saving th

Knowledge Base Article

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Web3 Wallet & Recovery

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What happens to my active Futures position?

Your active position will remain open until the announced delisting date and time. Before the delisting, you can choose to close your position manually. If your position remains open at the time of delisting, it will be automatically settled at the prevailing market price. Any resulting Profit or Lo

Knowledge Base Article

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Futures Pair Delisting

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What is the Travel Rule and why is it required for crypto transactions?

The Travel Rule is a global guideline issued by the Financial Action Task Force (FATF). It requires crypto platforms to share and validate sender and receiver details for transfers. This helps prevent: Fraud Money laundering Terrorist financing Other illicit activities It ensures a safer and more tr

Knowledge Base Article

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Travel Rule & Compliance

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How can I set TP/SL in my Options position or order?

You can add TP/SL: While placing a new Options order From an active Options position Enter the trigger price and confirm after reviewing the warning note.

Knowledge Base Article

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Options - TP/SL

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Is there any withdrawal fee for Token Transfer in External Wallet?

No. CoinDCX does not charge any withdrawal fee for Token Transfer of eligible delisted tokens.

Knowledge Base Article

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External Wallet Transfer

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What is money laundering?

The goal of a large number of criminal acts is to generate a profit for the individual or group that carries out the act. Money laundering is the processing of these criminal proceeds to disguise their illegal origin. This process is of critical importance, as it enables the criminal to enjoy these

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What order types are available for Spot Trading?

You can place Spot orders using the following order types: Market Order: A Market Order is executed immediately at the best available market price. Buy Order: Executes at the best available selling price. Sell Order: Executes at the best available buying price. ​ Note: Due to market volatility and l

Knowledge Base Article

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Spot Trading

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What is an OVD?

OVD stands for “Officially Valid Document” means the passport, the driving license proof of possession of Aadhaar number, the Voter's Identity Card issued by Election Commission of India, job card issued by NREGA duly signed by an officer of the State Government, the letter issued by the National Po

Knowledge Base Article

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PMLA Rules from a User POV

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What should I do if my INR to Crypto Swap order fails?

If your order fails, please contact our Support Team through the CoinDCX app. We'll investigate the issue and assist you in resolving it as quickly as possible.

Knowledge Base Article

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INR to Crypto Swap

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How can I open a position in Futures?

You can place an order by following these simple steps: Log in to the CoinDCX app/Website Go to Futures Select Futures (In App) Select the Margin Type (INR or USDT) from the dropdown Choose the desired Futures Pairs. Select the Margin Mode: Isolated or Cross Margin Select the leverage Choose Long or

Knowledge Base Article

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Order Placing & Active Positions

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Is Two-Factor Authentication (2FA) recommended?

Yes. We strongly recommend enabling Two-Factor Authentication (2FA) to add an extra layer of security to your CoinDCX account. Even if someone gains access to your password, they won't be able to access your account without the verification code generated by your Google Authenticator app.

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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What are Global Futures?

Global Futures allow users to trade Global stocks & Indices futures. These contracts are perpetual, meaning they do not have an expiry date and can be held as long as sufficient margin is maintained. You can take: Long positions if you expect the price to rise Short positions if you expect the price

Knowledge Base Article

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Introduction to Global Futures

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I forgot my DigiLocker PIN. What should I do?

You can reset your DigiLocker PIN through DigiLocker. Once your PIN has been reset, return to the DigiLocker verification flow and try again. Note: CoinDCX cannot reset your DigiLocker PIN. For security reasons, Only you can update the PIN for your digilocker account.

Knowledge Base Article

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DigiLocker – Aadhaar & PIN Verification

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When should I block a device?

You should consider blocking a device if: You no longer use that device.You've sold or given away the device.Your phone or laptop has been lost or stolen.You notice a device that you don't recognize. Blocking unused or unfamiliar devices helps keep your account secure.

Knowledge Base Article

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Verified Devices

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What are Crypto Options?

Crypto options are financial contracts that give you the right, but not the obligation, to buy or sell a crypto asset at a predetermined price on or before a specific date

Knowledge Base Article

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Crypto Options

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What do I need to re-enable my CoinDCX account?

To re-enable your account, simply log in using your registered credentials and complete the required verification process. Depending on your account, you may be asked to verify your email address, mobile number, or complete KYC revalidation.

Knowledge Base Article

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Re-enable Account

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24