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Which products are covered in the Trade Report?

The Trade Report includes transactions from Spot Trading, Insta, Futures, Options, Global Futures & Web3 Transactions

Knowledge Base Article

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Reports

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What is TDS?

Tax Deducted at Source (TDS) is a tax deducted at the source of income before the remaining amount is credited to the recipient. In crypto trading, CoinDCX deducts the applicable TDS on eligible transactions and deposits it directly with the Government of India on your behalf.

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Tax Deducted at Source (TDS)

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Can I transfer funds from CoinDCX Web3 to another wallet or exchange?

No. To comply with Financial Intelligence Unit (FIU) regulations and Anti-Money Laundering (AML) requirements, CoinDCX Web3 does not support transfers to external wallets or exchanges.

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Transfer

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What are Verified Devices?

Verified Devices are the phones, tablets, or computers you've used to securely access your CoinDCX account. Reviewing your verified devices helps you keep track of where your account is signed in and allows you to remove devices you no longer use or don't recognize.

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Verified Devices

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What is the price at which I will get Airdrop?

Since these are distributed Tokens the price of the Airdrop is 0.

Knowledge Base Article

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Airdrop

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Who can use PIN-less DigiLocker verification?

PIN-less verification is available to mobile users whose DigiLocker account is linked to the mobile number registered with their CoinDCX account.

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DigiLocker – PIN-less Verification

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Can I update my nominee details?

Yes. You can update your nominee details anytime from the CoinDCX App by navigating to: Log in to the CoinDCX App. Tap the Profile Icon in the top-left corner. Select Account Settings. Go to Nominee Details. ​ After making the required changes, save the details and complete the OTP verification to u

Knowledge Base Article

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Nomination

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Is the Web3 fee deducted separately, or included in quoted prices?

The platform fee is calculated on each completed Web3 transaction and will be clearly displayed in your transaction summary. ​

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Web3 - Fee Update

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Can I use the same layout for different pairs?

Yes, you can use the same layout across different pairs. A single layout can store your chart setup, including indicators, drawings, and settings, for multiple pairs. However, drawings created on one pair will remain associated with that specific pair and will not be displayed on other pairs within

Knowledge Base Article

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Layout

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Is TDS applicable on Futures, Options, or Global Futures?

No. TDS is currently not applicable on Futures Trading, Options Trading & Global Futures Trading. This is because these products do not involve direct ownership or transfer of crypto assets.

Knowledge Base Article

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Tax Deducted at Source (TDS)

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Will my Advanced Earn investment auto-renew?

No. The auto-renew option will no longer be available as the product is being discontinued. All active balances have been unlocked and will not be automatically reinvested.

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Latest Updates on Advanced Earn

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Are there limits on Crypto Withdrawals?

Yes. Crypto Withdrawal limits vary based on your account type, verification level, and overall risk profile. These limits are determined through internal compliance and risk assessments.

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Crypto Access & Eligibility

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What happens if there are multiple claimants or a legal dispute?

If there are competing claims, succession-related disputes, or ongoing court proceedings concerning the deceased user's assets, CoinDCX may pause the transmission process until the matter is resolved in accordance with applicable law.

Knowledge Base Article

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Demise Claim

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Can I use my passport if I don't have an Aadhaar?

Yes. If you don't have Aadhaar or are unable to complete Aadhaar verification through DigiLocker, you can use your Indian passport issued in India for NIC verification.

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Passport Verification

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What are the CDD Measures for Individuals as per PMLA Act 2002?

In case the customer is an individual following documents are required for due diligence ​ (a) the Aadhaar number where, (i) the proof of possession of Aadhaar number where offline verification can be carried out; or (ii) the proof of possession of Aadhaar number where offline verification cannot be

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PMLA Rules from a User POV

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What happens to my Profit & Loss (PnL)?

Your overall Profit & Loss (PnL) does not change due to redenomination. Only the token quantity and price are adjusted according to the conversion ratio, while the overall value of your investment remains the same. For example: Before Redenomination Quantity: 10 Average Buy Price: ₹100 Current Price

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Rebranding/Redenomination

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Will the system check my balance every time I place an order?

Yes. Every time you place an order in Futures, Global Futures, or Options: We check your Product Wallet balance. If sufficient funds are available, no transfer is initiated. If additional funds are required, the auto-transfer process is triggered based on your selected preference.

Knowledge Base Article

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Unified Wallet

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How do I disable Two-Factor Authentication (2FA)?

Follow these steps: Log in to your CoinDCX account.Go to Security.Tap Disable Google Auth.Tap Continue.Enter your Security PIN and tap Send OTP.Enter the OTP sent to your registered email address and the code generated by Google Authenticator.Tap Disable Google Auth. Your 2FA will be disabled succes

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OTP & Two-Factor Authentication (2FA)

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Will the INR Deposit button be enabled immediately after completing KYC and Bank Account Verification (BAV)?

Once your KYC and Bank Account Verification (BAV) have been successfully completed, the INR Deposit option will be enabled automatically. Note: In some cases, it may take up to 24 hours for your KYC and Bank Account Verification details to be verified and reflected on your account. If the INR Deposi

Knowledge Base Article

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Unable to Deposit INR?

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Why can't I withdraw INR?

If you're unable to withdraw INR, it could be due to one of the following reasons: KYC verification is not completed.Bank Account Verification (BAV) is pending.You don't have sufficient INR balance in your INR Wallet. The minimum withdrawal amount is ₹100.A 24-hour cooling period is currently active

Knowledge Base Article

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Unable to Withdraw INR

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24