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Where can I check the conversion rate and my trade details?

You can view the INR to USDT conversion rate in the Market Switcher. Your profit or loss will be shown in the transaction history.

Knowledge Base Article

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INR Margin Futures

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Can I transfer crypto directly from Okto to the CoinDCX Web 3?

Unfortunately, the Okto wallet and the CoinDCX Web 3 are separate entities, so crypto tokens cannot be transferred between them

Knowledge Base Article

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Transfer

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How to beware of email and telephone scams?

CoinDCX will never call you personally on your phone. If you find a phone number claiming to be for CoinDCX support, it's a scam. Do not call it. Instead, please send us a support ticket with information about the scam.

Knowledge Base Article

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Account Related

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What is the Web3 email update and recovery feature?

The Web3 email update and recovery feature allows users to update their email address while maintaining access to their Web3 account through a recovery file. This ensures that even if you lose access to your original email or change your email, your Web3 account and assets remain secure.

Knowledge Base Article

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WEB 3 Recovery

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How to transfer funds from Canara Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

Knowledge Base Article

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INR Deposit Guide (As per the Bank)

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Can foreign entities open an Enterprise account?

We appreciate your interest in our platform. Currently, we are exclusively onboarding Indian entities to comply with regulatory standards. To ensure adherence to these requirements, we kindly request valid Indian enterprise KYC documentation from our users. We understand that this may pose a limitat

Knowledge Base Article

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Enterprise Onboarding

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What happens when I upgrade to a higher Club level?

Well, congratulations on that! You will then be able to trade in cryptos at a transaction fee better than your previous Club level.

Knowledge Base Article

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Trading & Fees

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What are the benefits of Futures trading?

Here are some of the benefits that you can enjoy with Futures trading on CoinDCX Pro App & Web: Up to 20x leverage for better upside opportunities Low fees (Maker 0.025%; Taker 0.075%) User-friendly and intuitive interface Perpetual contracts with no expiry

Knowledge Base Article

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Futures Trading

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How is the trading volume calculated?

The trading volume will be calculated based on the trading volume (in BTC) that has been traded in the last 45 days on the Spot and Margin markets. This trading volume keeps updating every 24 hours at midnight (00:00 IST).

Knowledge Base Article

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Trading & Fees

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What action is required from my end?

To add funds to your CoinDCX account, please update the beneficiary details on your banking app with the following information for CoinDCX's new account: Bank Name: Equitas Bank Account Name: [Your Name] Account Number: [Virtual account number uniquely allocated to you] IFSC: ESFB0000CMS Kindly ensu

Knowledge Base Article

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Quick Bank Transfer

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How is crypto profit and loss calculated?

To track your crypto profit and loss on the CoinDCX App, watch this video where in details we explain the P&L Feature, FIFO method and much more. ​

Knowledge Base Article

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Portfolio Value

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How do I log in to my CoinDCX account?

Follow the steps below to log into your CoinDCX account: On the app home page, click ‘Log in’. ​ Provide the registered email and password and click Continue. ​ Provide the OTP received on registered mobile number. And you’re done. ​ Important: Always ensure to download and install the app from offi

Knowledge Base Article

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Login

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What expiries are available for Options trading?

Options trading supports Daily, Weekly, Monthly, Quarterly & Yearly expiries, with more durations planned based on user demand and market trends.

Knowledge Base Article

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Crypto Options

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What are Crypto Options?

Crypto options are financial contracts that give you the right, but not the obligation, to buy or sell a crypto asset at a predetermined price on or before a specific date

Knowledge Base Article

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Crypto Options

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Does DCX Club also change the margin interest rate that we pay for Margin trades?

No, DCX Club is only meant to provided benefits for better transaction costs that traders pay on our platform. Margin interest will remain the same at 0.002% per hour with no interest charged for the first hour.

Knowledge Base Article

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Trading & Fees

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What if I do not trade in BTC? Will that volume not be counted?

Definitely it will get added to your cumulative volume. We want all our Bitcoin and altcoin traders to benefit from the new fee tiering structure. All the BTC volume will be determined by the price at which that order got fulfilled. This volume will then be added to your 45-day cumulative trading vo

Knowledge Base Article

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Trading & Fees

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What are the different club levels and how much transaction fee do I pay for each Club level?

All the users on CoinDCX will now be a part of one of the 10 different levels of ‘DCXClub’. This segregation will be done based on their cumulative volume of trades on Spot and Margin for the last 45 days across all the exchange markets (Binance, Huobi and HitBTC) on the platform.The different level

Knowledge Base Article

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Trading & Fees

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What order types can I use while placing a trade?

Market and Limit Orders are supported; advanced types like Stop-Limit and IV-based orders will be added in future updates.

Knowledge Base Article

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Crypto Options

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What is Two-Factor Authentication (2FA), and how does it enhance account security?

​ Two-factor authentication (2FA) adds an extra layer of security to your CoinDCX account. Here's how it helps: Ensures only you can access your account. Confirms that only you can perform critical actions like deposits, withdrawals, or trades. This additional protection helps safeguard your account

Knowledge Base Article

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Account Related

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How do I link my wallet and ensure secure withdrawals?

When linking an external wallet, you may be asked to provide ownership details (for example, wallet type or proof of wallet ownership). This is part of Travel Rule checks to ensure withdrawals are secure and compliant. Depending on the hosting type: ​ Private wallets (self-custody): You may need to

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24