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HS
How can I buy cryptos on Insta?

Buying cryptos using Insta is simple: 1.Login with your CoinDCX credentials at https://coindcx.com/login 2.Click on Insta under ‘Quick Buy’ tab 3.Select which coin you wish to buy via our drop down menu. Enter the quantity of crypto you want to buy, and place your order!

Knowledge Base Article

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DCX Insta

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How to add cryptos to the watchlist on CoinDCX?

To add a crypto token to your watchlist, go to the Markets section and select the token you want to add to your watchlist. ​ Click on the star icon on the top right corner for the selected token. ​ You can now view it under the Watchlist tab in the Markets section. ​

Knowledge Base Article

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Trading on CoinDCX

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What is spot trading (Spot by CoinDCX)?

Spot trade, also known as a spot transaction, refers to trading of cryptos for instant delivery/ exchange. While using Spot by CoinDCX, you must have adequate balances in one currency to exchange for another. For example, depositing INR in order to exchange for BTC on the BTC/INR pair. After executi

Knowledge Base Article

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Trading Related Queries

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Can I edit an active TP/SL order?

You don’t need to cancel the existing TP/SL to edit it. You can directly update the Trigger Price or ROE% from the TP/SL screen. If the new values are valid, your TP/SL will be updated automatically.

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

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Will my TP/SL update instantly when I change inputs?

Yes. Any change you make in: Trigger Price field, ROE% field, or +/– buttons ​ will instantly update the other fields in real time.

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

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Can I set TP/SL values on the order form for all types of orders?

Currently, you can set TPSL values for the market and limit orders.

Knowledge Base Article

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TP/SL Feature

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Will I see my TP/SL values on the order details page?

Yes, once you set your TP/SL values, they will be visible on your active orders list and in the order details.

Knowledge Base Article

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TP/SL Feature

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How to create an account on CoinDCX if I do not have any account on CoinDCX or CoinDCX Pro?

A user of CoinDCX or CoinDCX Pro must have one and the same email address registered on CoinDCX in order to use his portfolio across both platforms. Since the accounts are associated with the same email address, you can either create an account on CoinDCX Pro or use the CoinDCX mobile application to

Knowledge Base Article

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Trading on CoinDCX

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How to secure the CoinDCX account?

Please follow the guidelines to secure your CoinDCX account: Set up 2-Factor Authentication: Setting up Two-Factor Authentication will ensure that no-one can access your CoinDCX account without obtaining both your password and the second factor to your security - whether it’s your OTP or Google Auth

Knowledge Base Article

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Account Related

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What if I have multiple open orders with Take Profit/Stop Loss values specified against each order?

When multiple open orders have individual Take Profit (TP) and Stop Loss (SL) values, the system will apply these settings to each order. However, if you place a new order that includes TP and SL values, these new values will override your entire position's existing TP and SL settings. This means th

Knowledge Base Article

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TP/SL Feature

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How to set a stop loss and add target in Futures?

You can select the 'Add TPSL' feature within an active position. This feature lets you include both a target and a stop loss, serving as an exiting option. An alternative option involves placing a counter order, which functions as stop loss/target for your active position. For long positions, the co

Knowledge Base Article

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Futures Trading

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Can you explain with examples how TDS will be calculated for various order types (Spot/Margin/Future)?

Insta Spot Buy - No TDS is applicable (App) Quickbuy Insta Buy - No TDS is applicable (Web) Insta Spot Sell - 1% TDS is applicable (App) Quickbuy Insta Sell - 1% TDS is applicable (Web) For example: 1% TDS to be deducted on the overall transaction value. If the sell value is INR 1500, we need to ded

Knowledge Base Article

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TDS for CoinDCX Pro Users

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Who will be liable to deduct 1% TDS?

The exchange shall deduct the 1% TDS based on various order types.

Knowledge Base Article

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TDS for CoinDCX Pro Users

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What happens if my access request is rejected?

Our Crypto Withdrawal Risk Underwriting model is designed to prioritize fund security while ensuring accessibility. Currently, the eligibility criteria are stringent, and your recent request did not meet the requirements at this time. We understand this may be disappointing. Please know that we are

Knowledge Base Article

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Crypto Withdrawal access

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What is the Minimum and Maximum Crypto Deposit Limit?

There are no deposit limits for crypto transactions. However, all deposits (and withdrawals) are subject to due diligence checks as per the AML/CFT Guidelines issued by the Financial Intelligence Unit (FIU), India.

Knowledge Base Article

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Crypto Deposits

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How can I withdraw crypto from my CoinDCX account?

To withdraw crypto: ​ Go to the Funds section and select Withdraw. Choose the cryptocurrency you want to withdraw. Enter the recipient's wallet address (make sure it’s whitelisted). Specify the amount and network. Complete the verification steps, and your transaction will be processed.

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Custody FAQs

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What should I do if amount is withdrawn without my consent?

If money is taken out without your permission, please get in touch with our support team and they will assist you further.

Knowledge Base Article

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Account Related

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What does ‘Partner Funds’ mean?

Partner Funds are assets held with regulated third-party custodians and liquidity providers. They are part of the overall reserves and subject to the same audit process.Think of it as your broker keeping some settlement funds with clearing houses — securely managed but not directly in-house.

Knowledge Base Article

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Trust & Transparency Centre

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How do cold wallets protect our assets?

Cold wallets keep most of the assets offline, away from internet exposure. This works much like offline custody and secure storage that isn’t vulnerable to online attacks.

Knowledge Base Article

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Trust & Transparency Centre

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How do I start trading in Futures?

Crypto Futures give traders the opportunity to trade on the future price of a crypto asset without having to actually purchase or handle it. This allows traders to take positions upto 20X the assets they have, hedge against volatile markets and make the most out of current market situations through

Knowledge Base Article

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Futures Trading

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24