Can't find what you're looking for?

Ask a question

Search Results (1.2K)

Relevance
Selected Relevance
C
Can I withdraw INR without completing KYC or Bank Account Verification (BAV)?

No. To withdraw INR from your CoinDCX account, you must: ​ Complete KYC verification.Complete Bank Account Verification (BAV).Have at least ₹100 available in your INR Wallet.​ If you haven't completed KYC or Bank Account Verification yet, please complete these steps before initiating an INR withdraw

Knowledge Base Article

 • 

How do I withdraw?

C
What should I do if my withdrawal gets delayed?

If your withdrawal is taking longer than expected, please follow these steps: Check compliance status to see if the withdrawal is awaiting review. Verify the recipient wallet address to ensure it is correct and supported. If the transaction is flagged for compliance, submit any documents requested i

Knowledge Base Article

 • 

Transaction Issues & Support

C
Why electronic video verification KYC is needed?

Electronic Video Verification is an enhanced due diligence procedure that guarantees the accuracy, alignment, and currency of customers' KYC information in accordance with the latest government guidelines in our records. During this process, we collect the customer's location and a real-time selfie

Knowledge Base Article

 • 

KYC Verification

C
Can I create multiple SIPs?

Yes, you can create multiple SIPs based on your investment needs. You can set up multiple SIPs for the same token with different amounts and frequencies (for example, one weekly SIP and another monthly SIP), or you can start SIPs across multiple tokens at the same time to diversify your investments.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
What are the benefits of using Sub-Accounts?

Sub-Accounts help you: Separate different trading strategies.Manage funds more efficiently.Reduce risk by separating trading activities.Allow multiple users to trade while keeping fund management under the master account.

Knowledge Base Article

 • 

Getting Started

C
Are other Earn products, such as Simple Earn, also being discontinued?

No, the current announcement applies only to Advanced Earn. There is no impact on Simple Earn, and users can continue placing new orders in Simple Earn as usual.

Knowledge Base Article

 • 

Latest Updates on Advanced Earn

C
What information do I need to provide when raising my complaint to Grievance?

To help us review and resolve your grievance more efficiently, please include the following details in your email to [email protected]: ​ Your registered email addressYour ticket ID (mandatory)A detailed description of the issueRelevant transaction details, where applicableSupporting documents o

Knowledge Base Article

 • 

Grievance

C
Can CoinDCX calculate my total tax liability?

No. CoinDCX does not calculate your final tax liability. However, you can generate a Tax Report through KoinX, which helps estimate your tax liability based on your trading activity.

Knowledge Base Article

 • 

Tax in Crypto

C
What is Price Impact?

Price Impact is the difference between the current market price and the price at which your swap is executed. It occurs when your trade size is large compared to the available liquidity in the blockchain's liquidity pool. A higher price impact means you may receive fewer tokens than expected. To red

Knowledge Base Article

 • 

Crypto to Crypto Swap

C
Can I create a CoinDCX Web3 wallet without a Google account?

No. A Google account is currently required to create a CoinDCX Web3 wallet. If you don't already have one, you'll need to create a Google account before activating your Web3 wallet.

Knowledge Base Article

 • 

Introduction to Web 3

C
What is the Crypto Investor Protection Fund (CIPF)?

The CIPF is a dedicated safety reserve to protect users in case of unforeseen incidents. Similar to the investor protection funds in equity markets, it exists to provide a safety net for customers.

Knowledge Base Article

 • 

Trust & Transparency Centre

C
What happens if I have multiple open orders with different Take Profit and Stop Loss values?

You can set Take Profit (TP) and Stop Loss (SL) values for each open order. However, if you place a new order to increase quantity in an existing position with different TP and SL values and that order gets executed, the latest TP and SL values will be applied to your entire position. This means the

Knowledge Base Article

 • 

Order Placing & Active Positions

C
How Much Tax is Charged on Crypto Options Trading?

Profits & Loss are treated as business income, no TDS is charged on trading

Knowledge Base Article

 • 

Crypto Options

C
Is there any fee for creating a CoinDCX account?

No. Creating a CoinDCX account is completely free.

Knowledge Base Article

 • 

Sign Up: Creating Your CoinDCX Account

C
Can I have multiple bank accounts registered with CoinDCX?

At the moment, we don't offer the option to add multiple bank accounts. You can only link one bank account at a time.

Knowledge Base Article

 • 

Verify Bank Account Using UPI

C
How long does it take to enable Crypto Withdrawal after applying?

The EDD (Enhanced Due Diligence) process and manual review usually take up to 14 business days. If additional documents or clarifications are required, the process may take longer.

Knowledge Base Article

 • 

Crypto Access & Eligibility

C
My linked bank is under maintenance. How can I deposit INR?

If your linked bank is currently under maintenance, you may not be able to initiate an INR deposit until the maintenance activity is completed. Once the maintenance activity has ended, you can try your deposit again. Note: The maintenance duration depends on your bank, and CoinDCX isn't able to prov

Knowledge Base Article

 • 

Unable to Deposit INR?

C
How do I change the timeframe on my chart?

You can switch the chart to show different timeframes like 1 minute, 15 minutes, 1 hour, or 1 day from the top toolbar. This helps you zoom in for short-term moves or zoom out to see bigger trends. Just tap the timeframe option and pick the one you need.

Knowledge Base Article

 • 

Charts & Indicators

C
What are the benefits to trade in Global Futures?

CoinDCX is introducing Global Perpetual Futures, enabling Indian users to trade futures contracts on leading Global stocks & Indices such as Tesla, NVIDIA, Apple, Microsoft, S&P 500,Hyundai and more entirely using INR. This marks a first in India’s financial ecosystem, offering a seamless INR in–INR

Knowledge Base Article

 • 

Introduction to Global Futures

C
Can I have multiple accounts on CoinDCX?

​No, you can only create one account with your registered email and mobile number. ​ If you're interested in Sub-Accounts, you can learn more here: What are Sub-Accounts on CoinDCX?

Knowledge Base Article

 • 

Sign Up: Creating Your CoinDCX Account

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24