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Will my customized indicator settings be saved?

Yes, all the changes you make to indicator settings such as inputs, colors, and styles will be saved as part of the template. This ensures your preferred configuration is applied every time you use it.

Knowledge Base Article

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Indicator Template

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In which currency will my Futures position be settled?

The settlement currency depends on the margin type you are using. INR Margin: Your position is settled in INR. When you close your position, your Profit & Loss (PnL) is calculated in USDT, internally converted to INR, and the final settlement amount is credited to your INR Wallet. USDT Margin: Your

Knowledge Base Article

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Futures Wallet & Futures History

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How do I buy cryptocurrencies on the CoinDCX App?

Log in to the CoinDCX App. Go to Search or Markets → Spot. Search for the cryptocurrency you want to buy. Select the desired Spot trading pair. Tap Buy. Review the Order Book, Best Bid, and Best Ask prices. Enter the quantity you want to purchase. Select the order type Market, Limit & Stop Limit (Av

Knowledge Base Article

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Spot Trading

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The bank account provided by CoinDCX for INR deposits is under maintenance. How to deposit?

If the bank account provided by CoinDCX for INR deposits or your selected payment method is temporarily under maintenance, you may not be able to use that option until the maintenance activity is completed. To ensure a smooth deposit experience, CoinDCX strives to provide alternate bank accounts and

Knowledge Base Article

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Unable to Deposit INR?

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Can I re-enable my account after disabling it?

Yes. You can re-enable your account at any time by logging in to the CoinDCX App and completing the required verification process. Depending on your account, this may include: Email OTP verificationMobile OTP verificationKYC revalidation (if applicable) Once the verification is successful, you'll re

Knowledge Base Article

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Disable Account

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What happens if a contract has low or no liquidity?

If a contract has low liquidity or no liquidity, the app will display an indicator informing you about the market condition. In such cases, you may consider placing a Limit Order instead of a Market Order for better execution. If one or more contracts have no liquidity, the Instant Trade option will

Knowledge Base Article

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Basket Order

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Can foreign entities open an Enterprise account?

We appreciate your interest in our platform. Currently, we are exclusively onboarding Indian entities to comply with regulatory standards. To ensure adherence to these requirements, we kindly request valid Indian enterprise KYC documentation from our users. We understand that this may pose a limitat

Knowledge Base Article

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Enterprise Onboarding

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Why are the Buy and Sell prices different in Insta Trading?

The Estimated Buying Price and Estimated Selling Price represent the best available market prices at the time you place your order. Since buy and sell prices depend on market conditions, available liquidity, and the current market spread, they may differ from each other. For this reason, the price y

Knowledge Base Article

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Insta Trading

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Can I draw on the chart?

Yes, you can use drawing tools like trend lines, support/resistance lines, and shapes. You can move, edit, lock, or delete them anytime. ​ ​

Knowledge Base Article

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Charts & Indicators

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What is a Web3 Wallet?

A Web3 Wallet is a digital wallet where your Web3 assets are securely stored. It allows you to view and manage the cryptocurrencies you hold in Web3. You can also use your Web3 Wallet to download and save your Recovery File, which helps you regain access to your wallet if needed.

Knowledge Base Article

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Web3 Wallet & Recovery

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Can I add saving bank account to my Enterprise CoinDCX account or current account to my retail/individual CoinDCX account?

​ For Business Accounts We're happy to serve our enterprise clients! If you're setting up an account for your business, please note that we exclusively accept business current accounts. For Individual Accounts For our individual customers, we've got you covered! When you're creating your account, ma

Knowledge Base Article

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Enterprise Onboarding

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Why is a token placed under Maintenance?

A token may be placed under maintenance to help ensure a stable and secure trading environment. CoinDCX continuously monitors market conditions and may temporarily suspend trading for a token as part of its efforts to maintain platform stability and safeguard customer interests.

Knowledge Base Article

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Exit Mode/Maintenance

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How does margin adjustment work?

You can add or remove margin from your active position. Adding margin: Requires sufficient balance in your Futures Wallet. It moves your liquidation price further away from the current market price, reducing the risk of liquidation. Removing margin: Releases part of the margin from your position, bu

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Order Placing & Active Positions

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How do I withdraw INR using the CoinDCX Website?

To withdraw INR using the CoinDCX Website: Visit the CoinDCX Website and log in to your account. Go to Portfolio.Select INR Wallet.Click Withdraw INR.Enter the withdrawal amount.Confirm your withdrawal request.​ Important: ​ You can withdraw INR only to your registered and verified bank account.The

Knowledge Base Article

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How do I withdraw?

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What is Isolated Margin?

In Isolated Margin, each position uses a fixed amount of margin that is allocated specifically to that trade. If the position is liquidated, only the margin assigned to that position is at risk. Your remaining Futures wallet balance and other positions are not affected. This mode is suitable for tra

Knowledge Base Article

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Leverage & Margin Mode

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Is this setting applicable across all products or product-specific?

This setting is product-specific. Your preference is saved against your account and remains consistent across devices and sessions. For example, if you disable Auto Transfer & Place Order for Global Futures and select "I Will Place Order Manually", this preference will only apply to Global Futures.

Knowledge Base Article

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Unified Wallet

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How does Unified Buying Power work while placing an order?

When you place an order in Futures, Global Futures, or Options: We first check the available balance in your Product Wallet. If your Product Wallet has sufficient funds, your order is placed normally and no transfer is initiated. If your Product Wallet does not have sufficient funds, the required am

Knowledge Base Article

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Unified Wallet

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Why was my TP/SL order rejected after triggering?

A TP/SL order may be rejected if: There is insufficient liquidity No matching bid/ask is available Market conditions change rapidly A warning is shown during order placement to inform users of this possibility.

Knowledge Base Article

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Options - TP/SL

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Will the system check my balance every time I place an order?

Yes. Every time you place an order in Futures, Global Futures, or Options: We check your Product Wallet balance. If sufficient funds are available, no transfer is initiated. If additional funds are required, the auto-transfer process is triggered based on your selected preference.

Knowledge Base Article

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Unified Wallet

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What is Pair Delisting?

Pair Delisting means that a specific trading pair is removed from the CoinDCX platform, while the token itself remains listed and available for trading through other supported pairs. For example, if BTC/USDT and BTC/INR are both available and BTC/USDT is delisted, you can still continue trading BTC

Knowledge Base Article

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Pair Delisting

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24