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What is CoinDCX Prime?

The Prime program will be a service layer that will sit on top of existing offerings like trading fee discounts under the VIP program and large order executions through the OTC desk. It is designed to meet the needs of High Net Worth Individuals (HNIs), Family Offices, and Institutional Investors.

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CoinDCX prime

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Why is my Crypto Deposit/Withdrawal (CDW) access blocked?

We’ve temporarily disabled your CDW access because we noticed a recent transaction involving a wallet linked to activities that do not align with our Terms of Use. This is a precautionary step to ensure compliance with regulatory guidelines and to maintain a secure platform.

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Crypto Deposit/Withdrawal Access Restriction

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Is 1% TDS applicable for EARN?

TDS will not be applicable for EARN. If you sell your crypto assets, only then you’ll be levied the 1% TDS.

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TDS for CoinDCX App Users

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How is Interest Calculated on Margin Orders?

CoinDCX automatically gives you the additional margin and charges interest @0.05% per day (~0.002% per hour). Additional margin is the amount a trader has borrowed from the exchange to fulfill a particular order. When the position is open for more than 1 Hour, the interest expense is calculated for

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Margin Trading

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What is the maximum/minimum INR deposit limit?

Important update: Users are mandatorily required to complete their KYC in order to avail INR deposit/withdrawal facilities. Bank Transfer - IMPS ChargesNilAvailabilityOpen 24/7 Limits*Minimum: INR 100 Maximum: INR 5,00,000 Processing Time**Within 2-12 hours ​ These limits are per transaction only. T

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INR Deposits

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How is the trading volume calculated?

The trading volume will be calculated based on the trading volume (in BTC) that has been traded in the last 45 days on the Spot and Margin markets. This trading volume keeps updating every 24 hours at midnight (00:00 IST).

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Trading & Fees

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How to spot a phishing scam?

The most common types of scams will target you through fake emails, text messages, voice calls or letters that contain: Seeking of username/email and password. Links to password reset or login pages. Attachments to download or view content. Sale or prize deal with discounts and vouchers or claim the

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Account Related

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Where can I view my Options trade history and statement?

To view your Options trading history, log into the app and go to the F&O section. Tap on the Options tab, then click on the History (Clock like) icon next to Orders. From there, select ‘Positions’ to view detailed records at the Position level, along with your Order History and Transaction History.

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Crypto Options

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Which regulatory guidelines does CoinDCX follow?

CoinDCX is a registered 'Reporting Entity' with the Financial Intelligence Unit (FIU) in India. As such, CoinDCX complies with the Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) guidelines issued by the FIU. These guidelines ensure transparency and security in all operati

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Crypto Deposits

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Can I use my previously saved wallet address to make deposits?

No, please avoid making deposits to any previously saved wallet addresses. Since crypto deposits are disabled, any funds sent to old addresses will not be credited to your account.

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Crypto Deposit/Withdrawal Access Restriction

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Why was my transaction rejected ?

​ Your transaction may have been rejected if it was flagged as potentially risky by our internal security system. For more details, please contact our support team .

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Crypto Deposits

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Can I draw on the chart?

Yes, you can use drawing tools like trend lines, support/resistance lines, and shapes. You can move, edit, lock, or delete them anytime. ​ ​

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Charts & Indicators

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Do I need to use two separate emails to sign up and use CoinDCX and CoinDCX Pro?

​ 1.Existing CoinDCX Pro User? Log in to CoinDCX using the same email address as your CoinDCX Pro account. ​ 2.New to CoinDCX? You can use any email address to sign up. Tip: For seamless portfolio management, try to use the same email when logging into CoinDCX Pro. ​ 3.Extra Security Tip: Complete y

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Create an Account

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What is the new Web3 platform fee?

The revised Web3 platform fee is 1.5% for all Web3 buy & sell transactions on CoinDCX, effective October 1, 2025.

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Web3 - Fee Update

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Do I need to link my email to my Web3 account?

Yes, you need to connect your Google account to your Web3 wallet for access.

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WEB 3 Recovery

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Is it available on Lite and Pro?

Yes, it's available on both Lite and Pro mode.

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Getting Started

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How much time does it take to deposit crypto?

Crypto deposits typically undergo: Blockchain approvals. Internal risk assessments as per AML/CFT Guidelines. ​ Transactions flagged as high-risk may require additional documentation and could experience delays. ​

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Crypto Deposits

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What are the risk implications of Cross Margin compared to Isolated Margin?

Isolated Margin mode limits risk to the specific margin allocated to each position, not affecting other positions and remaining Futures Wallet balances. In contrast, Cross Margin mode in addition to locked margin also utilizes the entire wallet balance, which means, in the event of liquidation, ther

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Cross Margin

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Where can I find the API documentation?

The API documentation is available on the CoinDCX website under the API section. It provides all the details you need to use the new feature.

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Sub-Account Balance Transfer API

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When will I receive my rewards?

As soon as you complete a task and click on Claim Button, your rewards will immediately be credited in your a/c. Details can be found under My Rewards.

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Reward Hub

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24