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HS
Is there any additional fee for deposit transactions?

You can deposit INR into your CoinDCX wallet via IMPS using Bank Transfer (0% fees) option. CoinDCX charges NO fees as an exchange. However, users are mandatorily required to complete their KYC in order to avail INR deposit/withdrawal facilities.

Knowledge Base Article

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Net Banking - Deposit Method

C
What do I need to use this API?

You need: A main CoinDCX account. Sub-accounts under that main account. API access enabled for your account.

Knowledge Base Article

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Sub-Account Balance Transfer API

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Which regulatory guidelines do you follow?

CoinDCX is a registered 'Reporting Entity' with the Financial Intelligence Unit (FIU) in India. As such, CoinDCX complies with the Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) guidelines issued by the FIU. These guidelines ensure transparency and security in all operati

Knowledge Base Article

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Crypto Withdrawals

HS
How can I know my Club level?

All you need to do, to know your Club level, is to log in to your account on CoinDCX and click on the fee structure option. Not only will the screen display your current club level, but it will also show you the trading fee that you will be paying for each trade, your 45-day cumulative trading volum

Knowledge Base Article

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Trading & Fees

HS
If I buy BTC 5 times in a day and sell it 3 times, will I be charged TDS for every transaction?

No, TDS will not be applicable for all 5 buy orders. However, you'll be charged 1% TDS for all the 3 sell orders.

Knowledge Base Article

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TDS for CoinDCX App Users

HS
Can I deposit money from someone else's bank account into my CoinDCX account?

No. The deposit MUST be done only from the bank account that you have linked with your CoinDCX profile.

Knowledge Base Article

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Net Banking - Deposit Method

C
Why am I seeing an IP address/location mismatch?

Your security is our top priority, and we appreciate your vigilance in keeping CoinDCX safe. Regarding the highlighted IP address/location mismatch, we want to assure you that we use reliable third-party services for IP checks, though we understand their occasional limitations in accuracy. ​ In the

Knowledge Base Article

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Login

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How do I avoid such issues in the future?

To avoid restrictions, ensure that your transactions are only with trusted entities and wallets. Avoid interacting with gambling websites, darknet addresses, or any service related to prohibited activities under our Terms of Use.

Knowledge Base Article

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Crypto Deposit/Withdrawal Access Restriction

C
Can I test the API before using it for real?

No, you cannot test the API before using it for real.

Knowledge Base Article

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Sub-Account Balance Transfer API

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Will my balances or open positions be affected?

The API is designed to move funds smoothly, so your balances and positions should stay intact. Just make sure you have enough funds for any ongoing trades.

Knowledge Base Article

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Sub-Account Balance Transfer API

HS
When do I need to pay for the SIP?

Systematic Investment Plan (SIP) amount is auto-debited from your CoinDCX wallet on a weekly basis. Ensure to keep adequate funds available in your wallet for timely investment.

Knowledge Base Article

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Systematic Investment Plan (SIP)

C
What if I need help with the API?

Check the API documentation and help guides on our website. Contact CoinDCX support via our Chat support from help & support section.

Knowledge Base Article

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Sub-Account Balance Transfer API

C
Are there any extra fees?

Using the API itself doesn’t cost extra, but standard trading and transfer fees might still apply. No fees for transferring funds using these APIs.

Knowledge Base Article

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Sub-Account Balance Transfer API

C
Are there any rate limits for this API?

25 successful transfers for every 5 mins

Knowledge Base Article

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Sub-Account Balance Transfer API

C
Which tokens can I deposit into CoinDCX?

At CoinDCX, you can deposit a wide range of tokens, including: ​ Popular Tokens: Bitcoin (BTC) Ethereum (ETH) Tether (USDT) USD Coin (USDC) Polygon (MATIC) Uniswap (UNI) Axie Infinity (AXS) Defi & Yield Tokens: Aave (AAVE) Maker (MKR) Synthetix Network Token (SNX) Yearn. finance (YFI) Curve (CRV) St

Knowledge Base Article

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Crypto Deposits

C
Why are my INR withdrawals/payouts to Paytm bank accounts failing?

According to the recent RBI notification, as of March 15, 2024, users are restricted from adding funds to their Paytm bank accounts. However, funds already present in your Paytm Payments Bank Limited (PPBL) account can still be utilized.

Knowledge Base Article

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Verification

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Why should I use this API?

Instant Transfers: Move funds quickly and efficiently. Better Management: Easily handle and move money between different accounts and wallets. Control Liquidity: Keep your trading accounts and wallets well funded as needed.

Knowledge Base Article

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Sub-Account Balance Transfer API

C
What if the submitted documents/KYC are rejected?

If there's a hiccup and your Re-KYC documents don't match the information in the government database, don't worry! You just need to send in the correct and valid KYC documents again. Once we have the right details, you'll be good to go for any transactions on our platform.

Knowledge Base Article

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Re-KYC Verification

HS
Can I have multiple bank accounts registered with CoinDCX?

At the moment, we don't offer the option to add multiple bank accounts. You can only link one bank account that's registered with your CoinDCX account.

Knowledge Base Article

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Verification

HS
Do I need to use two separate emails to sign up and use CoinDCX and CoinDCX Pro?

​ 1.Existing CoinDCX Pro User? Log in to CoinDCX using the same email address as your CoinDCX Pro account. ​ 2.New to CoinDCX? You can use any email address to sign up. Tip: For seamless portfolio management, try to use the same email when logging into CoinDCX Pro. ​ 3.Extra Security Tip: Complete y

Knowledge Base Article

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24