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HS
On which transactions and when will the 1% TDS be applicable?

TDS will only be applicable when you sell a crypto asset. For instance, if you have INR 100 worth of Bitcoin in your wallet and you decide to sell it. The moment you make the sell transaction, 1% TDS on INR 100, i.e., INR 1, will be deducted from the sell value. The amount which you will get back in

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TDS for CoinDCX App Users

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Why Don’t I Have Deposit Access?

Deposit access might be restricted due to: ​ Failing internal risk assessment benchmarks. Geographical restrictions. Banking facilities that do not support this feature.

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Crypto Deposits

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What is the Minimum and Maximum Crypto Deposit Limit?

There are no deposit limits for crypto transactions. However, all deposits (and withdrawals) are subject to due diligence checks as per the AML/CFT Guidelines issued by the Financial Intelligence Unit (FIU), India.

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Crypto Deposits

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From which exchanges can I deposit Crypto?

Cryptocurrencies can be deposited from centralized and verified exchanges. Note: Deposits from gambling, gaming, or pornography websites are not accepted.

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Crypto Deposits

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How much time does it take for INR withdrawal to be completed?

​ IMPS (amount less than 5L) Your account will be credited instantaneously. Some deposits may take longer to reflect than others, based on several factors, so it may take up to 72 working hours from the transaction date for the money to appear in your account depending on how quickly your bank proce

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INR Withdrawals

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How to create a Deposit Request?

Please follow the steps below to raise a deposit request: Login to your CoinDCX app and click on the ‘Profile icon’. ​ Click on 'Available to Invest'. Enter the amount that you have deposited and continue. Click the Net Banking (IMPS/NEFT) option. Enter the transaction ID generated from the bank aft

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INR Deposits

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What is the CoinDCX fees that is charged for Buy/Sell transactions on CoinDCX Web 3?

CoinDCX Fees is a small fee of 1.5% which enables us to continually invest in enhancing our products, ensuring we deliver top-notch services tailored to your needs.

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Trade

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What documents are required for Re-KYC?

As part of our verification process, we'd appreciate it if you could share the following documents with us: PAN Card (Permanent Account Number): This helps us confirm your identity and ensure a secure transaction experience. Address Proofs: You can provide either your Aadhaar Card or Passport. This

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Re-KYC Verification

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Why do I see Insufficient balance error?

Kindly note that your wallets contain insufficient balance to buy/sell an order. We request you to please refer to the wallet balance while placing the order. Note: Order value = Price x Qty.

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Trading on CoinDCX

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What is CoinDCX Web 3?

CoinDCX Web 3 opens up a gateway to the blockchain world, enabling direct transactions on the blockchain. Initially focusing on crypto trading and swaps, this mode offers a glimpse into the possibilities of Web 3, with more features planned for the future. Experience the Web 3 world with CoinDCX.

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Getting Started

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How to transfer funds from Punjab National Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

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INR Deposit Guide (As per the Bank)

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What is a Futures Wallet and why is it introduced?

A dedicated Futures Wallet is being introduced for traders to better manage their funds while trading in Futures. With the introduction of this new wallet, you can simply transfer the funds with which you want to trade in Futures to a dedicated Futures Wallet, thus isolating your Spot balances. This

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Futures Wallet

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How do I activate my crypto withdrawal?

Click the Home Screen or Portfolio Screen banner. Choose to opt-in for Crypto Withdrawals via the bottom sheet popup. Note: Opting in for Crypto Withdrawals will permanently block INR Deposits on your account. Submit your response and opt-in or opt-out of Crypto Withdrawal. If opted in, your request

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Crypto Withdrawals

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How can I link a UPI ID to my CoinDCX app?

To link your UPI ID, just follow these easy steps: ​ Choose "Easy Bank Transfer" from the options. Pick any of your UPI Handles. If you want to use a new UPI ID, click on "Change UPI ID." Add your new UPI ID in the provided space. Hit "Add UPI ID" to register it. ​ Please remember not to make transa

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INR Deposits

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How to Deposit Crypto on CoinDCX App?

Follow these steps to deposit crypto on the CoinDCX app: ​ Log in to the CoinDCX app and tap on ‘Deposit’. Go to the Funds page and select the desired crypto asset. View the deposit QR code and wallet address. Choose the correct network to avoid losing tokens. Initiate the deposit process and wait f

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Crypto Deposits

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Why am I seeing a “Proxy Detected” error when opening the CoinDCX app?

You are seeing this message because our system has detected that you are trying to connect through a proxy or VPN. For security reasons, CoinDCX does not allow access through these methods. How to fix it: Turn off your proxy or VPN in device settings. Restart the app and try again. If the issue cont

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Security Tips

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Which margin can I use to trade in Options?

You can trade in Options using INR Margin only. There’s no need to worry about currency conversion, your entire trading experience will be in INR.

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Crypto Options

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What are Crypto Options?

Crypto options are financial contracts that give you the right, but not the obligation, to buy or sell a crypto asset at a predetermined price on or before a specific date

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Crypto Options

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Why is it important to submit documentation for Crypto withdrawal?

As per FIU guidelines, we maintain detailed records for every Crypto withdrawal transaction. This ensures compliance with Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) standards.

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Crypto Withdrawals

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Is there any fee for INR deposit?

You can deposit INR into your CoinDCX wallet via IMPS using Bank Transfer (0% fees) option. CoinDCX charges NO fees as an exchange. However, users are mandatorily required to complete their KYC in order to avail INR deposit/withdrawal facilities.

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INR Deposits

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24