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How do I sign up on CoinDCX?

Important: A quick reminder to always double-check that emails are from [email protected] before taking any action. Please refrain from responding or clicking on any links in emails that don't come from this address to ensure the security of your account registration process. Follow these easy st

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Create an Account

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How do I sell a token in Web 3 ?

You can sell a token in two ways: 1. From Trade section: Go to Trade section Select the token you wish to sell Click on Sell button at the bottom Once you land on the order page, select the token you wish to get by selling your desired token Enter the desired amount and verify all the details with r

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Trade

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What are common warning signs of a scam/fraud?

Common signs of a scam/fraud 1. Requests for your password, OTP, or bank details 2. Promises of guaranteed returns or risk-free investments 3. Urgency tactics — 'act now or lose your funds' 4. Links to unofficial websites that look similar to CoinDCX 5. Social media accounts without a verified badge

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Security Tips

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How can I redeem my virtual digital assets?

You can request to redeem your virtual digital assets anytime, as long as you follow CoinDCX's Terms of Use.However, if you redeem them before the minimum tenure, you won't be eligible for any returns under the Earn feature.

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Simple Earn

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How do I link my wallet and ensure secure withdrawals?

When linking an external wallet, you may be asked to provide ownership details (for example, wallet type or proof of wallet ownership). This is part of Travel Rule checks to ensure withdrawals are secure and compliant. Depending on the hosting type: ​ Private wallets (self-custody): You may need to

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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When will I receive my rewards?

As soon as you complete a task and click on Claim Button, your rewards will immediately be credited in your a/c. Details can be found under My Rewards.

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Reward Hub

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What is the Rewards Hub?

The Rewards Hub is a centralized section on CoinDCX app where users can participate in rewards campaigns/tasks and manage rewards they've earned.

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Reward Hub

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Why is my Crypto Deposit & Withdrawal (CDW) access blocked and how can I fix it?

Your access may be blocked if: ​ Travel Rule data provided is incorrect, conflicting, or missing KYC/compliance checks are incomplete Suspicious or unauthorized activity is detected You can restore access by correcting the details and completing the required checks.

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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How can I close or exit an Options position before expiry?

To close your position, go to the Positions tab, tap on ‘Close’, and the Sell Order form will open. There, you can select the order type, enter the quantity, and view your estimated P&L and ROE % before placing the order.

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Crypto Options

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How much leverage does CoinDCX offer?

CoinDCX offers up to 20x leverage on Futures contracts for both long and short positions.

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Futures Trading

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Will CoinDCX Web 3 be accessible through web/desktop mode?

No, CoinDCX Web 3 is exclusively available through the app.

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Getting Started

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How can I change my registered mobile number?

If you'd like to update the mobile number linked to your CoinDCX account, we're here to assist you through ​chat​ ​​ ​Go to the help and support page and click on the chat with us option. Click on Sign up and Login and select the Change your Phone Number option. Click on Change Phone Number again. E

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Update Profile Details

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I forgot my registered mobile number. What should I do?

If you'd like to update the mobile number linked to your CoinDCX account, we're here to assist you through ​chat​ ​​ ​Go to the help and support page and click on the chat with us option. Click on Sign up and Login and select the Update Phone Number option. Click on Update Phone Number again. Enter

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Update Profile Details

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Why is my INR withdrawal option blocked?

Your INR withdrawal option might have been blocked due to following reasons:You have changed your account PINYou have changed your account login credentialsIn such cases, we apply a cooling period of 24 hours on the user's account for safety reasons. We would suggest you to wait until this cooling p

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INR Withdrawals

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How to Withdraw Crypto from CoinDCX App?

Open the CoinDCX app and go to Account > Crypto Transactions. Tap the Withdraw button. Select the token you want to withdraw. Fill in the withdrawal form with recipient details, wallet address, and network information. For verified wallets, select the saved wallet. For new wallets, complete verifica

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Crypto Withdrawals

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How can I deposit crypto into my CoinDCX account?

To deposit crypto: ​ Log in to your CoinDCX account. Navigate to the Funds section and select Deposit. Choose the cryptocurrency you want to deposit. Copy your deposit wallet address or scan the QR code provided. Send funds from your external wallet or exchange to this address. Ensure you verify the

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Custody FAQs

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24