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Which tokens can I start a SIP in on CoinDCX?

You can start a SIP in a wide range of popular cryptocurrencies such as Bitcoin, Ethereum, Solana, XRP, Dogecoin, Shiba Inu, Cardano, BNB, TRON, Pepe, Sui, Polygon, Polkadot, and more. You can view the complete list in the app under Invest → SIP.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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What happens if the market gaps beyond my trigger price?

If the market moves quickly and crosses your trigger price: The TP/SL order will trigger based on Mark Price Execution will attempt at the next available bid/ask In low-liquidity situations, the order may execute at a significantly different price or get rejected

Knowledge Base Article

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Options - TP/SL

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Can I start SIP at any time or when the market is high?

Systematic Investment Plan (SIP)can be started at any point of the time and at any state of the market. SIP helps you to start investing with a purpose without worrying about market highs and lows.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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When should I use a Backup Code?

You can use a Backup Code if you're unable to access your Google Authenticator app, for example if: You've lost your phone.You've changed to a new device.Your authenticator app isn't available.You're unable to generate a valid 2FA code. Backup Codes are designed as a recovery option and should only

Knowledge Base Article

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Backup Codes

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Why can’t I select 29th, 30th, or 31st for monthly SIP?

For monthly SIPs, you can select dates only between the 1st and 28th of each month. This ensures smooth and consistent execution across all months, as not every month has the 29th, 30th, or 31st.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Who can disable my account?

For security reasons, only the account holder can disable their CoinDCX account.

Knowledge Base Article

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Disable Account

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How can I add or remove funds to my Global Futures wallet?

Go to Global Futures Wallet Click on Add/Remove Enter the amount Click on Transfer to Global Futures Wallet Funds are added instantly, and no charges are applied.

Knowledge Base Article

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Wallet & Fund Transfer

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What is the difference between Total P&L and Today's P&L?

Total P&L shows the overall profit or loss on your current cryptocurrency holdings and Today's P&L shows the change in the value of your current holdings over the last 24 hours. Both values are indicative and may change based on market movements until you sell your assets.

Knowledge Base Article

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Portfolio Value

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What information needs to be visible on my passport?

Make sure the following details are clearly visible: Passport NumberNameDate of BirthExpiry Date

Knowledge Base Article

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Passport Verification

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What is Spot Trading?

Spot Trading allows you to buy and sell cryptocurrencies using the available balance in your wallet. Once your order is successfully executed, the purchased asset is instantly credited to your portfolio, allowing you to hold, trade, or withdraw it With Spot Trading, you can: Buy cryptocurrencies usi

Knowledge Base Article

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Spot Trading

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What are the risks of Cross Margin compared to Isolated Margin?

With Isolated Margin, your risk is limited to the margin allocated to a specific position. If that position is liquidated, your other positions and remaining wallet balance remain unaffected. With Cross Margin, all available margin in your Futures wallet is shared across eligible positions. As a res

Knowledge Base Article

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Leverage & Margin Mode

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What are the charges for SIP?

A standard fee is charged on each SIP installment. This includes a 0.59% fee on the installment amount, along with an additional 18% GST applied to the fee. The total applicable charges are deducted at the time of each SIP installment.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Why is acknowledgement required before using TP/SL?

The acknowledgement ensures you are aware of: Mark Price–based triggering Possible execution differences Rejection risks due to low liquidity This helps you to make informed trading decisions.

Knowledge Base Article

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Options - TP/SL

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Why was my KYC rejected due to Invalid PAN card?

Please be advised that if you already have a CoinDCX profile with the same PAN number, you will be unable to create a new CoinDCX account. We recommend that you attempt logging into the initial account with which you registered your PAN.

Knowledge Base Article

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Pending/Rejected/Fail Status

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What documents are required for an enterprise to be onboarded on CoinDCX?

​ Private Limited Company CoinDCX Enterprise Registration Form Certificate of Incorporation (COI) Articles of Association (AOA) Memorandum of Association (MOA) Financial Statement* Source of Funds (Bank Statement) Income Tax Return Company PAN GST Certificate Board Resolution Authorization Letter PA

Knowledge Base Article

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Enterprise Onboarding

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How to remove devices that I once used to login to my CoinDCX App?

Log in to your CoinDCX app. Tap the profile icon (top left). Go to ‘Security’. Tap ‘Verified Devices’ to see your connected devices. Click Remove or Block any device you want to confirm your action. ​ That’s it! If you need help, feel free to contact CoinDCX Support by tapping "Chat Now" in the top

Knowledge Base Article

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Login: Accessing Your CoinDCX Account

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Why is my INR Withdrawal button disabled?

The Withdraw INR button may be disabled if: Your KYC verification is pending or incomplete.Your Bank Account Verification (BAV) is pending, or your bank account hasn't been added or verified.​ If you've recently completed KYC or Bank Account Verification, please allow up to 24 hours for INR withdraw

Knowledge Base Article

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Unable to Withdraw INR

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How do I create a CoinDCX Web3 wallet?

Log in to the CoinDCX App. Switch to Web3 Mode. Tap Activate. Click on Link Google Account Select the Google account you want to link. Tap Activate to confirm. Your CoinDCX Web3 wallet will be created within a few seconds and will be ready to use.

Knowledge Base Article

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Introduction to Web 3

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How is my Web3 Wallet secured?

Your Web3 Wallet is protected using advanced encryption and security measures. Your private key is securely stored in an encrypted format, ensuring it remains protected and cannot be accessed by anyone in plain text.

Knowledge Base Article

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Web3 Wallet & Recovery

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Can I create a CoinDCX Web3 wallet without a Google account?

No. A Google account is currently required to create a CoinDCX Web3 wallet. If you don't already have one, you'll need to create a Google account before activating your Web3 wallet.

Knowledge Base Article

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Introduction to Web 3

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24