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How many nominees can I add?

You can add up to 2 individuals as your nominees.

Knowledge Base Article

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Nomination

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What is the 1% TDS?

Starting from July 01, 2022, revised Income Tax regulations are in effect concerning the sale of crypto assets and NFTs. Here's what you need to know: TDS Applicability: A Tax Deducted at Source (TDS) of 1% will be applicable on all sell transactions of crypto assets and NFTs. Impact on Sellers: If

Knowledge Base Article

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TDS for CoinDCX App Users

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Can I switch between Light and Dark themes?

Yes, you can switch between light and dark themes.

Knowledge Base Article

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CoinDCX Unified App

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What if I don't have enough balance in my wallet?

Don't worry! In case you do not have the required amount of balance in your wallet for the Systematic Investment Plan (SIP) amount to be auto-debited, the SIP for that week will be skipped and not deactivated. The SIP will stay active. You do not need to reactivate or restart your SIP for the next i

Knowledge Base Article

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Systematic Investment Plan (SIP)

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How do I buy a token in Web 3?

You can buy a token with these simple steps: Head over to the Trade section in Web 3 Search for the token you wish to buy and click on it View all the details pertaining to the token and then click on “Buy” button at the bottom Once you land on the order page, select the token you wish to pay in ord

Knowledge Base Article

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Trade

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What is the Earn Product?

Introducing Earn – a special feature that lets you use a small amount of virtual digital assets/tokens to potentially earn returns. ​To learn more about the Terms & Conditions, please click here.

Knowledge Base Article

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Simple Earn

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What is INR Margin Futures?

INR Margin Futures (INR-M) lets you trade using INR instead of USDT. You don’t need to convert INR to USDT anymore, and when you close your trade, you’ll get back INR. While trading, the prices and data (like charts and order books) will still be shown in USDT.

Knowledge Base Article

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INR Margin Futures

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How does the concept of "Balance" change with Wallets and Cross Margin?

The term "Balance" is replaced by "Available to Trade," which also considers the Unrealized Profit and Loss (PNL) of Cross Margin positions, offering a clearer view of available funds for trading.

Knowledge Base Article

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Cross Margin

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I am unable to login. What should I do?

If you're having trouble logging in, here are a few things to check: Double-check that you're using the right email address you used to sign up. Please be sure you're entering the correct password. Confirm that you're trying to log in, not sign up. If you're still having problems, feel free to reach

Knowledge Base Article

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Login

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Why so frequent changes in Web 3 fees? I.e. Jan 25 and Oct 25?

The Web3 fee revisions in Jan and Oct 2025 are driven by underlying infrastructure realities, volatile on-chain gas costs, higher liquidity routing expenses, expanded security and compliance requirements, and the need to scale multi-chain infrastructure as adoption grows. The fee adjustment brings f

Knowledge Base Article

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Web3 - Fee Update

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What is Total Returns %?

It is the percentage of total profit or loss for all coins that you currently hold. Kindly note the total returns % may vary at the time of actual selling as per the constantly changing market value.

Knowledge Base Article

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Portfolio Value

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How is Advanced Earn Different from Simple Earn?

Simple Earn is a product where users can enjoy low risk returns with no lock-in period. Simple earn deploys tokens in low-risk avenues like staking and Margin products which reduces the risk of loss of tokens. Advanced Earn provides an opportunity for higher returns with a minimum lock-in period, al

Knowledge Base Article

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Advanced Earn

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How to add price alerts for cryptos on CoinDCX?

To add price alerts for a crypto token of your choice: You can tap on the Alerts option available on the homescreen of CoinDCX app. Or you can also tap on the profile icon on the top left corner of the home screen to access the Account Settings. ​​ In Accounts, go to the Price Alerts tab. ​​ Provide

Knowledge Base Article

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Trading on CoinDCX

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What is the Web3 email update and recovery feature?

The Web3 email update and recovery feature allows users to update their email address while maintaining access to their Web3 account through a recovery file. This ensures that even if you lose access to your original email or change your email, your Web3 account and assets remain secure.

Knowledge Base Article

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WEB 3 Recovery

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What is the role of Directorate of Enforcement (ED)?

The Directorate of Enforcement is a multi-disciplinary organization mandated with investigation of offenses of money laundering and violations of foreign exchange laws. The statutory functions of the Directorate include enforcement of following Acts: The Prevention of Money Laundering Act, 2002 (PML

Knowledge Base Article

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PMLA Rules from a User POV

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What is a Long Position?

In this position, funds are bought by the trader and then sold at the Target Price. Traders open a long position in the hope that the price will go up in the future. Eg. If a trader, trading in the XRP/BTC pair, longs 1000 XRP at 2x leverage. If the BTC equivalent of 1000 XRP is 0.09 BTC (considerin

Knowledge Base Article

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Margin Trading

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What documents do I need to submit for KYC verification?

For Indian Users: Tax ID (PAN): Provide your PAN card number and date of birth. National ID (Aadhaar): Use your Aadhaar card via Digilocker. Enter your Aadhaar number and OTP sent to your linked mobile number. Manual Flow: Upload clear copies of the front and back of your valid Passport. Liveliness

Knowledge Base Article

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Verification

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How will I know how much tokens I will receive?

You will receive as per the holding you had at the snapshot time. ​ For example: Snapshot time: 23 Feb 2023 16:00 hours Your holding; 100 BTC at snapshot time Airdrop Ratio: 1 for every 100 held. ​ You will receive 1 Airdrop token. ​ For now you can check the holding just before the snapshot time, v

Knowledge Base Article

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Airdrop

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Why are the buying and selling prices different for the cryptos on CoinDCX?

In most markets, the prices for buying and selling are naturally a bit different. In India's VDA (Virtual Digital Asset) markets, this difference is often wider because of the 1% TDS (Tax Deducted at Source). Sellers usually set higher selling prices and lower buying prices, trying to find a balance

Knowledge Base Article

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Trading on CoinDCX

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Are the Max position sizes different from USDT-M Futures?

Yes, INR-M Futures offer smaller position sizes compared to USDT-M Futures.

Knowledge Base Article

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INR Margin Futures

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24