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What is Insta?

Insta is your one-stop-shop to buy 100+ cryptos instantly with INR.

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DCX Insta

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Why can't I see my wallet address in the app?

If Crypto Deposits (CD) are disabled, your wallet address will not be visible in the app. This means you won’t be able to generate or access your deposit address for future transactions.

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Crypto Deposit/Withdrawal Access Restriction

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Do I have to pay tax when depositing crypto to CoinDCX platform?

No, you do not need to pay any tax when depositing crypto from other exchanges to CoinDCX. Taxes are only applicable when you sell crypto assets. For more details on taxes and charges, click here.

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Crypto Deposits

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Where can I see my TDS deductions?

Before you sell a crypto asset, it's important to check the TDS (Tax Deducted at Source) deductions. Here's how you can do it easily: Click on the (i) button on the SELL ORDER screen. This will show you the TDS deductions related to your sell order. To get a clear view of your TDS deductions for eac

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TDS for CoinDCX App Users

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Are there any fees on SIP?

No, there are no additional or hidden fees.

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Systematic Investment Plan (SIP)

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Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

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Income & Occupation Details

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How to transfer funds from Punjab National Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

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INR Deposit Guide (As per the Bank)

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Are the Max position sizes different from USDT-M Futures?

Yes, INR-M Futures offer smaller position sizes compared to USDT-M Futures.

Knowledge Base Article

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INR Margin Futures

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What are common warning signs of a scam/fraud?

Common signs of a scam/fraud 1. Requests for your password, OTP, or bank details 2. Promises of guaranteed returns or risk-free investments 3. Urgency tactics — 'act now or lose your funds' 4. Links to unofficial websites that look similar to CoinDCX 5. Social media accounts without a verified badge

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Security Tips

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How can I exit my Futures position partially or completely?

To exit a position, you will have to simply log into your CoinDCX Pro app, go to your Positions tab, and select the pair you want to exit. Tap on the Exit button (image below for reference). All open and existing positions will then be closed via market order or get cancelled (for open positions).

Knowledge Base Article

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Futures Trading

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What type of bank accounts are accepted for verification?

At CoinDCX, we make it easy for you to verify your account. For individual users, you can use your Indian savings bank account, and if you're part of an enterprise, corporate, or proprietorship, simply use the Indian current bank account under your company's name. It's important to note that we don'

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Pending/Rejected/Fail Status

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How do I change the timeframe on my chart?

You can switch the chart to show different timeframes like 1 minute, 15 minutes, 1 hour, or 1 day from the top toolbar. This helps you zoom in for short-term moves or zoom out to see bigger trends. Just tap the timeframe option and pick the one you need.

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Charts & Indicators

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What should I do if my withdrawal gets delayed?

Check if your withdrawal has passed compliance checks. Verify if the recipient wallet address is correct. If flagged for compliance reasons, provide any requested documentation. Contact support for further assistance.

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Custody FAQs

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Can I test the API before using it for real?

No, you cannot test the API before using it for real.

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Sub-Account Balance Transfer API

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Who handles grievances at CoinDCX?

Grievances are managed by our dedicated Specialists under the supervision of our Grievance Officer, Mr. M. Jain.

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Grievance

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What happens after I submit my complaint to Grievance?

Once submitted, your grievance will be reviewed by our Specialists. If further details are required, our team will contact you.

Knowledge Base Article

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Grievance

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What is DCX Futures? What are the pairs available for trading?

Futures are contracts that facilitate the buying or selling of an underlying asset at a predetermined price at a future point in time. Counterparties are obligated to fulfil the terms of the contract, either buying or selling the asset at the decided price on the date of expiry. There are special ty

Knowledge Base Article

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Futures Trading

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Why do prices differ across exchanges?

The price of a token is determined by demand and supply. As a result, it may vary between exchanges.

Knowledge Base Article

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Trading on CoinDCX

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What Are the Different Types of Crypto Options?

Call Option – Right to buy crypto at a set price Put Option – Right to sell crypto at a set price

Knowledge Base Article

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Crypto Options

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Will my theme preference be saved for future logins?

Yes, your selected theme (light or dark) will be saved as your default preference until you change it again.

Knowledge Base Article

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CoinDCX Unified App

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24