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How many nominees can I add?

You can add up to 2 individuals as your nominees.

Knowledge Base Article

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Nomination

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Will the Order Form and Order Screen change?

The order form and screen will be uniform across light and dark themes.

Knowledge Base Article

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CoinDCX Unified App

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Why does my portfolio look different on CoinDCX and CoinDCX Pro?

It is very natural that you might invest or trade a variety of cryptos that are not present in CoinDCX. While the amount of INR in your wallet will always be consistent on both platforms, your portfolio might significantly vary. This is because your portfolio on each platform only consists of tokens

duplicate and outdated hence do not publish

Knowledge Base Article

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Portfolio Value

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What if I use a work email to link my Web3 account?

It’s recommended to use a personal email to avoid potential access issues. However, If you select a work email while linking your Web3 account, we will let you link your work email to your web3 account with a pop-up advising you to select a personal email ID

Knowledge Base Article

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WEB 3 Recovery

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What are the signs that it’s a scam?

As cryptos and allied digital assets are gaining popularity, the interest among the users is growing, so are the number of scams. There are multiple ways in which a new investor can be scammed. Scammers may pretend to be contacting you on behalf of CoinDCX. They can reach out to you pretending to be

Knowledge Base Article

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Security Tips

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Can I enter negative ROE% for Stop Loss?

Yes, you can enter negative ROE% values when setting Stop Loss. This helps you control how much downside you’re willing to allow.

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

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What happens to my P&L in the said Token which was under Action?

The P&L of the token which was under Action does not change but the visibility of the same would change since the number of holdings in the account will change. ​ For example: Old Token: BTC: Old Quantity 10 Purchased Price: 100 Investment: 1000 Current Market Price: 120 Unrealised P&L (Profit which

Knowledge Base Article

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Redenomination

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What kind of returns can I expect with Advanced Earn?

Advanced Earn provides varied returns ranging from low to high, reflecting the higher risk associated with this product. These returns are only indicative and should not be construed as a guarantee

Knowledge Base Article

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Advanced Earn

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When will the new Web3 fee take effect?

The updated fee will be applicable from October 1, 2025 onwards.

Knowledge Base Article

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Web3 - Fee Update

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How do the +/- buttons work in Trigger Price now?

If the field is empty, the +/- buttons will start from the Last Traded Price (LTP): ​ Long position: TP = LTP + Minimum price movement | SL = LTP – Minimum price movement Short position: TP = LTP – Minimum price movement | SL = LTP + Minimum price movement

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

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Why can’t I add TP/SL while placing a reduce-only order?

If your order is closing or reducing an existing position, TP/SL (Take Profit / Stop Loss) cannot be added. In such cases, the TP/SL option will be greyed out.

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

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Which tokens are included in Advanced Earn?

Currently Available: BTC (Bitcoin) ​ Coming Soon: ETH (Ethereum) and USDT (Tether)

Knowledge Base Article

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Advanced Earn

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What is the minimum/maximum token quantity required for lending in Advanced earn?

There will be a minimum and maximum value for the permitted token quantity that a user can invest under Advanced Earn. These details will be specified on the order placement form on the CoinDCX app.

Knowledge Base Article

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Advanced Earn

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Who can use the Earn platform?

The platform is designed for a wide range of investors, from beginners to advanced traders, including high-net-worth individuals (HNI) and those seeking high-risk, high-return investment opportunities.

Knowledge Base Article

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Advanced Earn

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On which platforms will Wallets and Cross Margin enhancements be available?

These updates will be available across all CoinDCX platforms, including Advanced Mobile Trading (AMT), Basic Mobile Trading (BMT), and Web interfaces.

Knowledge Base Article

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Cross Margin

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Why am I seeing reduced USDT holdings in the Spot wallet?

Reduced USDT holdings in the Spot wallet could be due to transfers made to the Futures Wallet.

Knowledge Base Article

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Futures Wallet

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Who is a reporting entity?

Reporting entity means a banking company, financial institution, intermediary or a person carrying on a designated business or profession.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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How can I avoid getting taxed on crypto?

The tax measures announced by the Government on cryptos are comprehensive, and it is unlawful to evade taxes.

Knowledge Base Article

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TDS for CoinDCX Pro Users

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How can I create, reset and delete my Backup Codes on CoinDCX Pro app?

To create your backup codes: Log into your CoinDCX Pro app Click on AccountsClick on SecurityClick on “Backup Codes”Click on “Continue to web login” and go to M-Web Backup Codes pageClick on “Get Backup Codes”Enter your password and OTP/Google Authenticator code and click on “Confirm"From here you c

Knowledge Base Article

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Backup Codes

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Are there any specific conditions for unlocking rewards?

User has to complete the assigned tasks, once the user completes all the levels associated with the Rewards campaign. Users will be eligible to claim rewards. Please note - each reward comes up with expiry so user had to ensure they complete the tasks/levels + claim rewards before the campaign timer

Knowledge Base Article

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Reward Hub

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24