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Can I test the API before using it for real?

No, you cannot test the API before using it for real.

Knowledge Base Article

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Sub-Account Balance Transfer API

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Can there be multiple authorized signatory?

To maintain a streamlined onboarding process and ensure compliance, we currently allow only one authorized signatory to log in and complete the onboarding journey. We cannot link multiple accounts to a single user ID. ​We understand that this may pose limitations for some users who have multiple aut

Knowledge Base Article

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Enterprise Onboarding

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How to transfer funds from Canara Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’.​​ ​​2. Enter the amount you want to transfer to your CoinDCX wallet and proceed.​​​​3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds to C

Knowledge Base Article

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INR Deposit Guide (As per the Bank)

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Who can be a nominee?

Feel free to choose anyone you trust as your nominee! Just keep in mind that nominees can't be organizations, trusts, companies, partnership firms, the head of a Hindu Undivided Family, or someone holding power of attorney.Also, your nominee doesn't necessarily need to have a CoinDCX accou

Knowledge Base Article

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Nomination

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What details are needed for nomination?

We kindly request you to provide the complete name, date of birth, and your relationship with the person you are nominating.Please ensure that the nominee's age and name are accurately entered, matching the details on any National Informatics Centre (NIC) document, such as Aadhaar card, PAN car

Knowledge Base Article

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Nomination

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Can I add saving bank account to my Enterprise CoinDCX account or current account to my retail/individual CoinDCX account?

​For Business AccountsWe're happy to serve our enterprise clients! If you're setting up an account for your business, please note that we exclusively accept business current accounts.For Individual AccountsFor our individual customers, we've got you covered! When you're creating

Knowledge Base Article

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Enterprise Onboarding

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What should I do if my account has been compromised?

If you suspect that your CoinDCX account might be at risk or compromised, we kindly ask you to reach out to our support team through the chat . They're here to help and will guide you through the necessary steps to address the situation.

Knowledge Base Article

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Account Closure

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Will there be earning opportunities on the CoinDCX Web 3 like on Okto?

Yes, in the future, that will be possible.

Knowledge Base Article

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Getting Started

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Do you support the ETH chain?

We currently do not support the ETH chain. Gas/Network fees incurred in the ETH chain are significantly high, hence we have not included the ETH chain.

Knowledge Base Article

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Trade

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How to get more points?

Earning Okto Points is straightforward and rewarding:Loyalty Reward Point: As recognition for your past activities on the CoinDCX app, we're awarding you Loyalty Rewards in Okto Points.Trading Activity: Engage in trades involving 50,000+ tokens to earn points based on your transaction and activ

Knowledge Base Article

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Okto Points

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Can my balance be spread across multiple chains? How does it happen?

Yes, your balance can be spread across multiple chains. For example, you started with USDT just on the Polygon chain but after a few transactions, it is possible that your USDT balance is spread across Polygon and BSC chains. ​This is a very common phenomenon in the Web 3 ecosystem. You still are in

Knowledge Base Article

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Trade

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What is the legal framework for exchanging information with foreign countries?

Section 56 of the Prevention of Money Laundering Act, 2002 provides for entering into agreements with foreign countries to enforce provision of PMLA, 2002 and for exchange of information.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What kinds of rewards can I earn?

Rewards can be distributed in various ways, including: Fixed amounts in USDT or INR or any other tokenVariable amounts in USDT or INR or any other Token as per tasks assigned to each user.

Knowledge Base Article

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Reward Hub

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Why is TDS applicable on the Buy side of Non-INR pairs (C2C) unlike the Buy side of INR pairs (F2C)?

When you buy a pair that isn't in Indian Rupees (INR), the process begins by selling the base pair. For example, when buying BTC with USDT, USDT is sold first, followed by the purchase of BTC.

Knowledge Base Article

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TDS for CoinDCX Pro Users

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What is a Co-operative Bank?

Co-operative bank shall have the same meaning as assigned to it in clause(dd) of section 2 of the Deposit Insurance and Credit Guarantee Corporation Act 1961.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What is a Money Laundering offence?

a person shall be guilty of offence of money laundering if such person is found to have directly or indirectly attempted to indulge or knowingly assisted or knowingly is a party or is actually involved in one or more of the following processes or activities connected with proceeds of crime, namely:

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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When should the verification of identity of clients be undertaken?

Every reporting entity shall identify its clients, verify their identity, obtain information on the purpose and intended nature of the business relationship; and determine whether a client is acting on behalf of a beneficial owner, and identify the beneficial owner and take all steps to verify the i

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What is a limit order?

A limit order is an order to buy or sell a crypto at a specific price or better. A buy limit order can only be executed at the limit price or lower, and a sell limit order can only be executed at the limit price or higher. Hence, a limit order is not guaranteed to be executed.

Knowledge Base Article

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Futures Trading

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What are the actions for not complying with the obligations under PMLA?

If the Director, in the course of any inquiry, finds that a reporting entity or its designated director on the Board or any of its employees has failed to comply with the obligations under Chapter IV of the Prevention of Money Laundering Act, 2002 , then, without prejudice to any other action that m

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What is the Rewards Hub?

The Rewards Hub is a centralized section on CoinDCX app where users can participate in rewards campaigns/tasks and manage rewards they've earned.

Knowledge Base Article

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Reward Hub

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24