Can't find what you're looking for?

Ask a question

Search Results (830)

Relevance
Selected Relevance
HS
What is a Non-banking Financial Company?

Non-banking financial company shall have the same meaning as assigned to it in clause (f) of section 45-I of the Reserve Bank of India Act, 1934.

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
What happens to features like the Trade Signal component in Pro Mode?

The Trade Signal component, previously exclusive to Pro Mode, will now be accessible to all users under the ‘Markets’ tab. Users can view signals directly from the ‘Markets’ tab available on the homepage for a seamless and uniform experience.

Knowledge Base Article

 • 

CoinDCX Unified App

C
Can Okto Points earned in CoinDCX Web3 mode be transferred or used elsewhere?

Okto Points earned within CoinDCX's Web3 mode are exclusive and cannot be transferred or used in Okto or any other platform. These points are specifically intended for use within CoinDCX Web3 to enhance your trading and engagement experience.

Knowledge Base Article

 • 

Okto Points

HS
Can I change or remove a nomination?

Absolutely! You have the flexibility to modify or update your nominee details as many times as needed. Additionally, you can also cancel or delete the current nominee and add a new one whenever you wish. Here's a simple guide on how to make changes to your nominee details on CoinDCX: ​ 1. Log in to

Knowledge Base Article

 • 

Nomination

C
Who is covered by the CIPF?

All registered CoinDCX users holding assets on the platform are covered by the CIPF, subject to fund policy terms.

Knowledge Base Article

 • 

Trust & Transparency Centre

C
Why do I need a recovery file?

The recovery file is crucial for maintaining access to your Web3 account if you change or lose access to your email. Without this file, you risk losing access to your Web3 assets permanently. Always back up the file in a secure location.

Knowledge Base Article

 • 

WEB 3 Recovery

C
Will I incur gas fees when adding and sending funds?

Yes, gas fees apply to all transactions on the blockchain.

Knowledge Base Article

 • 

Transfer

C
What is the Web3 email update and recovery feature?

The Web3 email update and recovery feature allows users to update their email address while maintaining access to their Web3 account through a recovery file. This ensures that even if you lose access to your original email or change your email, your Web3 account and assets remain secure.

Knowledge Base Article

 • 

WEB 3 Recovery

HS
What is CDD?

CDD stands for Customer Due Diligence, which is a process used by Reporting Entities to verify the identity of their customers and assess the risk of money laundering and terrorist financing.

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
Where can I see the Web3 Points transaction history?

You can view your Okto points balance on the Points page of CoinDCX Web3. In addition, a notification will be sent to you every week upon receiving new Okto Points.

Knowledge Base Article

 • 

Okto Points

C
Will all components remain the same for light and dark themes?

Yes, all existing components in the Account Section will remain consistent across light and dark themes.

Knowledge Base Article

 • 

CoinDCX Unified App

HS
Why is KYC important?

KYC is important because it helps prevent identity theft, fraud, and money laundering.

Knowledge Base Article

 • 

PMLA Rules from a User POV

HS
How many SIP instalments can I miss due to insufficient balance?

It’s a myth that you can’t miss your Systematic Investment Plan (SIP) payments. And that if you do, your account will get deactivated. That’s not true at CoinDCX. You can skip your SIP instalments for as long as you prefer. Your SIP will continue as normal and not get deactivated.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

HS
Are there any time limits prescribed for furnishing information to Director, FIU-IND?

Yes. Rule 8 of the Prevention of Money-Laundering (Maintenance of Records) Rules 2005 prescribes time limit for furnishing information to the Director, FIU-IND The time limit for furnishing information about cash transactions and integrally connected cash transactions , transactions involving receip

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
What is the difference in margin utilized to fund Isolated and Cross Positions?

In Isolated Margin mode, the margin is limited to the margin locked against a specific position. Conversely, in cross-margin mode, the entire wallet balance, including margins locked in all cross-margin positions and open orders and unrealised PNL of cross positions together funds all cross position

Knowledge Base Article

 • 

Cross Margin

C
Why so frequent changes in Web 3 fees? I.e. Jan 25 and Oct 25?

The Web3 fee revisions in Jan and Oct 2025 are driven by underlying infrastructure realities, volatile on-chain gas costs, higher liquidity routing expenses, expanded security and compliance requirements, and the need to scale multi-chain infrastructure as adoption grows. The fee adjustment brings f

Knowledge Base Article

 • 

Web3 - Fee Update

C
Will the deposit or withdrawal fee structure change?

No, the fees for deposits and withdrawals remain the same. However, compliance checks are now more robust, ensuring transactions meet regulatory standards.

Knowledge Base Article

 • 

Custody FAQs

HS
What is available balance?

The total amount of tokens that are currently available for trading in Margin and Spot. Available balance can be deposited or withdrawn without any restriction, assuming you have completed your KYC.

Knowledge Base Article

 • 

Margin Trading

C
What do I need to use this API?

You need: A main CoinDCX account. Sub-accounts under that main account. API access enabled for your account.

Knowledge Base Article

 • 

Sub-Account Balance Transfer API

C
I do not see a token listed in CoinDCX Web 3, what do I do?

The CoinDCX team is continuously striving to integrate new tokens into our platform daily. Should you have any particular requests, please don't hesitate to contact us via our chatbot. We'll promptly assess the requested token and endeavor to list it as soon as possible after auditing.

Knowledge Base Article

 • 

Trade

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24