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How do I place an Insta Buy order on the Website?

Log in to your CoinDCX account. Go to Trade → Coins → Quick Buy. Search for and select the cryptocurrency. Choose Buy. You will see the Estimated Buying Price, which reflects the best available market price. It may differ from the selling price. Enter the amount you want to invest. Review the estima

Knowledge Base Article

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Insta Trading

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What is Maintenance?

Maintenance is a temporary period during which a token is unavailable for trading on CoinDCX. While a token is under maintenance, you won't be able to buy or sell it on the CoinDCX App or Website. However, your holdings remain safe and continue to be reflected in your portfolio.

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Exit Mode/Maintenance

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What will happen to the funds that I already invested in Advanced Earn?

Your existing balance has been unlocked as part of the product closure process. The funds are now available in your wallet, and you will be able to withdraw, trade, or transfer them according to your preference. ​

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Latest Updates on Advanced Earn

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Can I apply an indicator template to any pair?

Yes, indicator templates can be applied to any pair. However, if Remember Symbol was selected while saving, the chart may first redirect to the saved pair before applying the template.

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Indicator Template

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Why did my chart switch to another pair after applying a template?

This usually happens if “Remember Symbol” was selected while saving the template. In that case, the chart automatically redirects to the saved pair.

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Indicator Template

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Is there a quick way to access Indicator Templates?

Yes, you can mark a template as a favorite by clicking on the star icon. This allows you to quickly access and switch between your preferred templates directly from the chart.

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Indicator Template

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Can I use my old password again?

We recommend choosing a new, unique password each time you update it. Using a strong, unique password helps keep your CoinDCX account secure.

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Password Management

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What is Average Buying price?

The Average Buying Price is the average price at which you purchased the cryptocurrency you currently hold. If you buy the same cryptocurrency multiple times at different prices, the average buying price is calculated based on all your purchases.

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Portfolio Value

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What is the funding interval for all markets?

In Global Futures, the funding interval is one hour for all markets. This is different from Crypto Futures, where funding intervals are typically 4 hours or 8 hours. The shorter interval helps keep Global Futures prices closely aligned with the actual market price.

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Global Futures

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Why can't I withdraw INR after changing my password?

For your account's security, INR withdrawals are temporarily restricted for 24 hours after a successful password change. This helps protect your account from unauthorized access and prevents fraudulent withdrawal attempts.

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Password Management

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What documents are required for an enterprise to be onboarded on CoinDCX?

​ Private Limited Company CoinDCX Enterprise Registration Form Certificate of Incorporation (COI) Articles of Association (AOA) Memorandum of Association (MOA) Financial Statement* Source of Funds (Bank Statement) Income Tax Return Company PAN GST Certificate Board Resolution Authorization Letter PA

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Enterprise Onboarding

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Can there be multiple authorized signatory?

To maintain a streamlined onboarding process and ensure compliance, we currently allow only one authorized signatory to log in and complete the onboarding journey. We cannot link multiple accounts to a single user ID. ​ We understand that this may pose limitations for some users who have multiple au

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Enterprise Onboarding

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Can I add saving bank account to my Enterprise CoinDCX account or current account to my retail/individual CoinDCX account?

​ For Business Accounts We're happy to serve our enterprise clients! If you're setting up an account for your business, please note that we exclusively accept business current accounts. For Individual Accounts For our individual customers, we've got you covered! When you're creating your account, ma

Knowledge Base Article

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Enterprise Onboarding

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What is the process of changing the bank account on an Enterprise account?

Changing your bank account on the CoinDCX app is easy! Just follow these simple steps: ​ 1. Open your CoinDCX app and log in. 2. Tap on the "Profile icon", usually located in the top right corner. 3. Go to 'Account settings' in the menu. 4. Choose 'Account details' from the options available. 5. Tap

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Enterprise Onboarding

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Who is beneficial owner?

A beneficial owner would include any individual who ​ (1) exercises substantial control over a company, or ​ (2) owns or controls at least 10 percent of the ownership interests of a company or owns or controls at least 15 percent of the ownership interests of a firm.

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Enterprise Onboarding

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What types of Enterprise accounts do we provide services for?

We provide services to various types of Enterprise accounts such as Sole Proprietorship Firms, Private Limited Company, Limited Liability Partnership Firms, Public Limited Company, Partnership Firms, and Retail OTC.

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Enterprise Onboarding

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Can I edit my open order?

At the moment, editing open orders is not supported. If you wish to change the price or quantity: Cancel the existing open order Place a new order with the updated details

Knowledge Base Article

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Global Futures

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How much is the fee charged on entry and exit?

Trading fees are applicable on every Global Futures trade, including both opening and closing positions. You can view the applicable trading fees directly in the app by navigating to Global Futures, tapping the three-dot menu (⋮), and selecting Fee Details. Additionally, we are currently offering a

Knowledge Base Article

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Global Futures

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Where can I view my active positions/Open Orders

To view your active positions: Log in to the app Go to Futures Select Global Futures Click on the Positions/Orders tab

Knowledge Base Article

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Global Futures

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What is Insta?

Insta Trading (Instant Order) allows you to buy or sell cryptocurrencies instantly at the best available market price, without interacting with the order book. It offers a fast and simple trading experience, enabling you to Buy cryptocurrencies instantly using INR & Sell your crypto holdings and rec

Knowledge Base Article

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Insta Trading

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24