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Is Earn available for all tokens listed on CoinDCX?

No. Earn is only available for selected tokens that are displayed under the Earn section of the CoinDCX App.

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Simple Earn

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In what form will I receive my earnings, and when are they paid?

Earnings are credited in the same token that you have placed under Earn. The payout is processed: At the end of the selected earning period, or When you exit the Earn position after meeting the applicable minimum tenure requirements.

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Simple Earn

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What is the minimum tenure required to earn returns?

You must keep your assets under Earn for at least 7 days to become eligible for earnings.

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Simple Earn

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How to remove devices that I once used to login to my CoinDCX App?

Log in to your CoinDCX app. Tap the profile icon (top left). Go to ‘Security’. Tap ‘Verified Devices’ to see your connected devices. Click Remove or Block any device you want to confirm your action. ​ That’s it! If you need help, feel free to contact CoinDCX Support by tapping "Chat Now" in the top

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Login: Accessing Your CoinDCX Account

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How do I link my wallet and ensure secure withdrawals?

When linking an external wallet, you may be asked to provide wallet ownership details to ensure your withdrawals remain secure and compliant.Requirements may vary based on wallet type: Private/Self-custody wallets: You may need to provide proof of ownership (e.g., wallet screenshot). Third-party/hos

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Travel Rule & Compliance

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What type of user activity is considered unauthorized?

Activities that violate regulations or platform policies include: Submitting false or misleading Travel Rule details Using unverified or third-party wallets without proof of ownership Transacting with sanctioned individuals, countries, or platforms Depositing or withdrawing crypto linked to illegal

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Travel Rule & Compliance

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Can a crypto transaction be reversed if I send funds to a scammer?

No. Once a crypto transaction is confirmed on the blockchain, it cannot be reversed by you or by CoinDCX. ​ Unlike traditional banking transactions, blockchain transactions are irreversible and cannot be cancelled or reversed after confirmation. ​ To help protect yourself: Always verify the recipien

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Reporting Fraud & What Happens Next

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What happens after I report a fraud to CoinDCX?

Once you report a suspected fraud or unauthorized activity, CoinDCX will review the reported account activity and assess the details provided. ​ To help protect your account during the review, CoinDCX may take appropriate security measures, including temporarily restricting or suspending deposits, w

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Reporting Fraud & What Happens Next

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My account is blocked. How do I retrieve it?

If you discover that your account is blocked, kindly reach out to our support team through chat for assistance. Our support team will be happy to help!

Knowledge Base Article

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Login: Accessing Your CoinDCX Account

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What are the terms & conditions for Earn?

Before using Earn, please keep the following points in mind: Earn is an opt-in product, and participation is completely voluntary. Users must complete the required KYC verification to access Earn. Once an Earn request is placed, the selected asset and tenure cannot be modified. Earnings are calculat

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Simple Earn

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What is Re-KYC?

Re-KYC (Re-Know Your Customer) is the process of revalidating your existing KYC details to ensure your account information remains accurate, up to date, and compliant with regulatory requirements.

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Re-KYC Verification

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Is the earning rate guaranteed?

The earning rate displayed at the time of placing your Earn request is applicable based on the selected tenure and prevailing conditions. However, earning rates may change during the tenure, and actual returns may vary accordingly. Please review the applicable terms before participating.

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Simple Earn

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Is my income verified or checked?

No. This is a self-declaration.

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Income & Occupation Details

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Is this information mandatory?

Yes. Adding your income and occupation details is now required. Without this, your KYC will not be complete and you won’t be able to trade on CoinDCX.

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Income & Occupation Details

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What happens if I don’t complete this?

If you don’t provide these details: Your account will be considered non-compliant You may not be able to trade

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Income & Occupation Details

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How long does it take to complete this step?

It takes less than a minute. You just need to select your occupation and income range.

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Income & Occupation Details

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Can I edit my income and occupation later?

Yes, you can update your details anytime from: Profile → KYC Verification → Occupation Details

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Income & Occupation Details

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What if I accidentally entered incorrect details?

You can easily edit your details anytime from the profile section.

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Income & Occupation Details

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Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

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Income & Occupation Details

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Why am I being asked to add my income and occupation details?

As per updated regulatory guidelines, providing your income and occupation details is now mandatory to complete your KYC and continue trading. This helps ensure your account remains compliant.

Knowledge Base Article

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Income & Occupation Details

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24