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Where can I see the Web3 Points transaction history?

You can view your Okto points balance on the Points page of CoinDCX Web3. In addition, a notification will be sent to you every week upon receiving new Okto Points.

Knowledge Base Article

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Okto Points

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How can I open a position?

1.Go to the Trading page > Select Margin > Select the desired pair. 2.Click on a Long (Buy) order or Short (Sell) (specify the quantity, leverage, price). 3.(optional) If you select a BO (Bracket Order) fill in other details like Target Price and SL (Stop Loss Price). 4. Place your order by clicking

Knowledge Base Article

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Margin Trading

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Why so frequent changes in Web 3 fees? I.e. Jan 25 and Oct 25?

The Web3 fee revisions in Jan and Oct 2025 are driven by underlying infrastructure realities, volatile on-chain gas costs, higher liquidity routing expenses, expanded security and compliance requirements, and the need to scale multi-chain infrastructure as adoption grows. The fee adjustment brings f

Knowledge Base Article

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Web3 - Fee Update

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What are the new custom ROE% buttons in TP/SL?

When you open the TP/SL screen, you’ll see quick-select buttons for common ROE% levels. ​ For Take Profit (TP): ROE% buttons will show your active PNL% + preset values (rounded to nearest 5%). For Stop Loss (SL): ROE% buttons will show your current ROE – preset values (also rounded to nearest 5%). ​

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TP/SL (Take Profit & Stop Loss) Updates

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How will I know if the balance is credited?

You can always check your wallet balance or the "others" tab of your trade report to see a credit entry of the transaction. Moreover, we will also share customized details of the conversion via email.

Knowledge Base Article

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Delisting

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Is SIP a risky investment?

None of us are strangers to the fact that cryptos are high-risk assets. However, as compared to any other mode of investment, Systematic Investment Plan (SIP) is less risky as you will invest periodically, the amount of investment is of your choice and the period of investment is also as per your pr

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Systematic Investment Plan (SIP)

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What is Airdrop?

An airdrop is an unsolicited distribution of a cryptocurrency token or coin, usually for free, to numerous wallet addresses. This is distributed in a specific ratio, i.e. 1 free tokens for every 100 held at 23 Feb 2023 16:00 hours. This is usually done by taking a snapshot of the tokens balances whi

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Airdrop

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When will the new Web3 fee take effect?

The updated fee will be applicable from October 1, 2025 onwards.

Knowledge Base Article

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Web3 - Fee Update

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Do I need to take any action due to this update?

No user action is required. The revised fee will be automatically applied to eligible transactions from the effective date.

Knowledge Base Article

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Web3 - Fee Update

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What are the CDD Measures for Partnership firm as per PMLA Act 2002?

In case the customer is a partnership firm following documents are required for due diligence: registration certificate; partnership deed; PAN or equivalent e-document of the partnership firm and an officially valid document in respect of the person holding an attorney to transact on its behalf.

Knowledge Base Article

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PMLA Rules from a User POV

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How does this affect CoinDCX users?

This affects CoinDCX users who use Quick Bank Transfer (IDBI bank account) as a payment mode for trading crypto tokens. It means they will no longer be able to use this payment method for buying or selling crypto tokens on CoinDCX.

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Quick Bank Transfer

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What is a Crypto Deposit (CD) and who is eligible?

Crypto Deposit allows you to transfer crypto from another wallet or exchange into your CoinDCX account. All verified users are eligible, except users who fail compliance checks. Additionally, Travel Rule details (like sender information) must be shared and validated before deposits are credited.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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What are the benefits of Futures trading?

Here are some of the benefits that you can enjoy with Futures trading on CoinDCX Pro App & Web: Up to 20x leverage for better upside opportunities Low fees (Maker 0.025%; Taker 0.075%) User-friendly and intuitive interface Perpetual contracts with no expiry

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Futures Trading

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Can I deposit money from someone else's bank account into my CoinDCX account?

No. The deposit MUST be done only from the bank account that you have linked with your CoinDCX profile.

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Net Banking - Deposit Method

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How to transfer funds from Union Bank of India app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

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INR Deposit Guide (As per the Bank)

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Does the TPSL set from the order form apply to the entire position or just the order quantity?

The TPSL values you set from the order form apply to the entire position, not just the quantity of the current order. This means that any active Take Profit or Stop Loss will affect your overall position once the order is filled.

Knowledge Base Article

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TP/SL Feature

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What is the role of Directorate of Enforcement (ED)?

The Directorate of Enforcement is a multi-disciplinary organization mandated with investigation of offence of money laundering and violations of foreign exchange laws. The statutory functions of the Directorate include enforcement of following Acts: The Prevention of Money Laundering Act, 2002 (PMLA

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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How is Advanced Earn Different from Simple Earn?

Simple Earn is a product where users can enjoy low risk returns with no lock-in period. Simple earn deploys tokens in low-risk avenues like staking and Margin products which reduces the risk of loss of tokens. Advanced Earn provides an opportunity for higher returns with a minimum lock-in period, al

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Advanced Earn

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Will my personal data be shared with authorities?

Your data will only be shared with regulatory or legal authorities if required by law. CoinDCX ensures privacy and adheres to strict security measures. ​ ​

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Custody FAQs

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When will I receive my rewards?

As soon as you complete a task and click on Claim Button, your rewards will immediately be credited in your a/c. Details can be found under My Rewards.

Knowledge Base Article

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Reward Hub

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24