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How will my PNL be calculated if the order is executed at a different conversion price?

Your PNL is always calculated based on the corresponding transactions and the applicable conversion rates at the time of each execution. This means that if your order is executed across different conversion rates, the impact of each rate is automatically factored into the final PNL calculation. As a

Knowledge Base Article

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USDT<>INR Conversion Rate

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Will applying a template remove my existing indicators?

Yes, applying an indicator template will replace the current indicators on your chart with the ones saved in the template. This helps ensure consistency with the saved setup.

Knowledge Base Article

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Indicator Template

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What happens if I increase the quantity of my existing position?

Increasing the size of your existing position does not reset the Total Funding Fee calculation. The system continues using the original position opening timestamp, and all subsequent Funding Fee intervals are added to the cumulative total. Example: You open a BTC/USDT Futures position with a quantit

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Total Funding

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Why can I see my wallet balance decrease?

Your wallet balance may decrease if the conversion rate is revised downward after you have added funds. This means the updated conversion rate is lower compared to the previous one, and your wallet balance is adjusted accordingly. For example: If you add INR 10,000 to your Options Wallet when the co

Knowledge Base Article

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USDT<>INR Conversion Rate

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How do I change my Login PIN?

You can change your Login PIN anytime from the app. Follow these steps: Open the CoinDCX app.Go to Security Settings.Select Change Login PIN.Enter your current PIN.Enter a new 6-digit PIN.Confirm the new PIN. Your new Login PIN will be updated immediately. ​ Good to know: The new PIN cannot be the s

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Login PIN

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How is Options Notional Volume Calculated?

Options Notional Volume is calculated using the formula: Quantity × Index Price for each trade. This volume is tracked cumulatively across all your Options trades on the platform. You can check the Index Price of your executed trades by navigating to Order History, selecting the respective order, an

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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Why is the conversion price revised in Futures Trading?

The USDT–INR conversion rate is periodically revised based on broader macro factors, including changes in the USD–INR valuation, operational costs, and market liquidity conditions. The conversion rate is intentionally priced with a small buffer relative to the live USD–INR rate to reduce the need fo

Knowledge Base Article

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USDT<>INR Conversion Price Revised

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Does this change impact new positions?

Yes. Any new INR-Margin Futures orders placed after the conversion rate change will be calculated at the revised rate. This ensures all new trades reflect the latest INR valuation against USDT.

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USDT<>INR Conversion Price Revised

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Why is there a difference between my trigger price and execution price?

TP/SL orders are triggered using Mark Price, which is the fair price of the contract whereas execution happens at the best available market price.

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Options - TP/SL

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Why do all four corners of my passport need to be visible?

All four corners need to be visible so that the passport can be properly captured and the required information can be clearly reviewed during verification.

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Passport Verification

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What if my trade causes me to cross the $1 Million threshold

You are still covered for that trade. For example, if your existing volume is $990K and you place a $30K trade, the rebate will be processed on the full $30K trade value. However, from the next trade onward, standard fees will apply as your total volume has now exceeded $1 million.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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How do I change my password?

You can update your CoinDCX account password anytime after logging in. ​ Follow these steps: ​ Log in to the CoinDCX App.Tap the Profile icon.Go to Security Settings.Select Change Password.Enter your current password.Enter your new password.Re-enter your new password to confirm.Complete the verifica

Knowledge Base Article

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Password Management

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What can I do using API?

API allows access to: Place Limit OrdersPlace Market OrdersFunds BalanceAccount Details

Knowledge Base Article

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Permissions & Access

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Is Option trading available on Web and App?

Yes, this feature is available on both the CoinDCX App and Website.

Knowledge Base Article

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Crypto Options

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How safe are my funds during trading?

Even when you place trades, your assets remain fully backed in reserves. Orders and margins are managed within the exchange systems, but custody stays secure. Just as your shares are safe in your Demat account while you trade them on any broker, your crypto remains secure in custody while you trade

Knowledge Base Article

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Trust & Transparency Centre

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What happens if the market gaps beyond my trigger price?

If the market moves quickly and crosses your trigger price: The TP/SL order will trigger based on Mark Price Execution will attempt at the next available bid/ask In low-liquidity situations, the order may execute at a significantly different price or get rejected

Knowledge Base Article

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Options - TP/SL

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Can I place multiple TP/SL orders on one position?

No. Only one TP and one SL can be active for a position at any time. If you add or modify TP/SL, the latest values apply to the entire position, replacing any previous TP/SL settings.

Knowledge Base Article

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Options - TP/SL

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What happens if I disable Auto Transfer & Place Order and select "I will Place Order Manually"?

If you select "I will Place Order Manually": Orders will not be placed automatically after fund transfer. Whenever there is a balance shortfall in your Product Wallet, the Order Form will show a Transfer button. Clicking Transfer will move the required funds from your INR Spot Wallet to the Product

Knowledge Base Article

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Unified Wallet

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Can I deposit INR from Paytm Wallet, Amazon Pay, or Mobikwik?

No. INR deposits must be made only from your registered bank account linked to your CoinDCX account through KYC. Deposits made from wallets or pooling accounts, such as Paytm Wallet, Amazon Pay Wallet, or Mobikwik Wallet, aren't supported

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Deposits from Wallets / Pooling Accounts

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Will my template be saved automatically?

No, indicator templates are not auto-saved. You need to manually save your template after making any changes.

Knowledge Base Article

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Indicator Template

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24