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Who can nominate?

We'd like to inform you that the nomination process is exclusively available for individuals holding the beneficiary account. In simpler terms, only you, as the account holder, have the privilege to make nominations.

Knowledge Base Article

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Nomination

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Is there any fee payable for nomination?

No, there are no fees payable on nomination request.

Knowledge Base Article

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Nomination

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What is Locked Quantity?

Locked Quantity is the portion of your cryptocurrency balance that is currently unavailable for use because it is associated with Open Orders, Pending Withdrawal Requests & Earn Orders. Locked assets cannot be used for another transaction until the associated request is completed or cancelled. To un

Knowledge Base Article

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Portfolio Value

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Can I apply indicators and other chart features on the contract chart?

Yes. All existing chart features remain available, including: Time intervals, Chart types, Indicators. The experience is the same as other charts on the platform.

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Options - Contract Chart

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Why does the contract chart move even when no trades are happening?

The contract chart is based on Mark Price, which reflects the fair value of the option. Mark Price can change with market conditions even if no trades occur, especially during low liquidity.

Knowledge Base Article

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Options - Contract Chart

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Will expired contract charts be available?

No.Once an options contract expires, its chart will no longer be accessible in the app.

Knowledge Base Article

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Options - Contract Chart

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How can my wallet balance be impacted due to revision of conversion rate?

When you add INR to your Options Wallet from your Spot Wallet, the amount is notionally converted into USDT at the applicable conversion rate. If the conversion rate is revised after adding funds, it can impact your wallet balance. The balance may either increase or decrease depending on whether the

Knowledge Base Article

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USDT<>INR Conversion Rate

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How can I save a Drawing Template?

You can save your preferred drawing style by following these steps: Click on the Templates option from the floating drawing toolbar Select Save Drawing Template Enter a template name Click on Save This will allow you to reuse the same drawing style whenever needed.

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Drawing Template

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Will deleting a template remove my existing drawings?

No, deleting a Drawing Template will not affect any drawings already created on your chart. It only removes the saved style settings.

Knowledge Base Article

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Drawing Template

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Where can I find my saved Drawing Templates?

You can access all your saved templates from the Templates option in the floating drawing toolbar. This is where you can apply, manage, or delete your templates.

Knowledge Base Article

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Drawing Template

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What margin modes are available in Futures Trading?

CoinDCX supports two margin modes for Futures Trading, Isolated Margin & Cross Margin You can choose the margin mode that best suits your trading strategy and risk appetite.

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Leverage & Margin Mode

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What is the Systematic Investment Plan?

A Systematic Investment Plan (SIP) is a simple and disciplined way to invest a fixed amount at regular intervals daily, weekly, or monthly into assets like mutual funds, stocks, or cryptocurrencies. It helps you build wealth gradually while benefiting from consistency and market price averaging.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Is Biometric Login secure?

Yes. Biometric Login uses your device's built-in security features to verify your identity. Your fingerprint or facial data is stored securely on your device and is not stored by CoinDCX.

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Biometric Login

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If my phone is stolen, are my crypto funds safe?

Do not worry if your phone is stolen or lost. Your crypto funds are safe as long as you have your phone’s lock on CoinDCX and CoinDCX Pro’s mobile application. Make sure no where on your mobile device do you store the login credentials and the withdrawal password of your CoinDCX and CoinDCX Pro wall

Knowledge Base Article

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Trading on CoinDCX

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How do I change my Login PIN?

You can change your Login PIN anytime from the app. Follow these steps: Open the CoinDCX app.Go to Security Settings.Select Change Login PIN.Enter your current PIN.Enter a new 6-digit PIN.Confirm the new PIN. Your new Login PIN will be updated immediately. ​ Good to know: 1. INR withdrawals will be

Knowledge Base Article

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Login PIN

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How will I know how much tokens I will receive?

You will receive as per the holding you had at the snapshot time. ​ For example: Snapshot time: 23 Feb 2023 16:00 hours Your holding; 100 BTC at snapshot time Airdrop Ratio: 1 for every 100 held. ​ You will receive 1 Airdrop token. ​ For now you can check the holding just before the snapshot time, v

Knowledge Base Article

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Airdrop

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Where can I track the ongoing Airdrop?

For now you can always track from Email communication and Push Notifications which we send, plus we also request you to kindly go through our blog for more details on announcements related to this. ​ You can refer to all the announcements here.

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Airdrop

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Why so frequent changes in Web 3 fees? I.e. Jan 25 and Oct 25?

The Web3 fee revisions in Jan and Oct 2025 are driven by underlying infrastructure realities, volatile on-chain gas costs, higher liquidity routing expenses, expanded security and compliance requirements, and the need to scale multi-chain infrastructure as adoption grows. The fee adjustment brings f

Knowledge Base Article

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Web3 - Fee Update

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Can I use an email ID that's already registered on CoinDCX?

No. An email ID that is already linked to a CoinDCX account cannot be used again.

Knowledge Base Article

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Email ID Update

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What is Cross Margin?

Cross Margin uses your entire available USDT Futures wallet balance, along with the margin allocated to all cross-margin positions and eligible unrealised PnL, as a shared margin pool. This helps reduce the likelihood of liquidation by allowing positions to use additional available margin when neede

Knowledge Base Article

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Leverage & Margin Mode

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24