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HS
In case of a long position:

Adding margin will reduce the leverage and hard liquidation price. Removing margin will increase the leverage and the hard liquidation price.

Knowledge Base Article

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Margin Trading

HS
What are USDT - Margin futures?

In USDT - M futures, users need to keep the initial margin in USDT and profit / loss is also settled in USDT.

Knowledge Base Article

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Futures Trading

HS
For how long should the record of transactions be retained?

The records referred to in clause (a) of sub-section (1) of Section 12 shall be maintained for a period of five years from the date of transaction between a client and the reporting entity. The records referred to in clause (e) of sub-section (1) of Section 12 shall be maintained for a period of fiv

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

HS
What constitutes a suspicious transaction under PMLA?

Suspicious transaction means a transaction referred to in clause (h) of sub-rule(1) of Rule 2 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, including an attempted transaction, whether or not made in cash, which to a person acting in good faith: (a) gives rise to a reasonable

Knowledge Base Article

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PMLA Rules from a User POV

HS
Can fine imposed under section 13 be recovered in the event of default?

Yes. Section 69 of the Prevention of Money Laundering Act, 2002, provides that where any fine or penalty imposed on any person is not paid within six months from the day of imposition of fine or penalty, the Director or any other officer-authorised by him in this behalf may proceed to recover the am

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

HS
Why is KYC important?

KYC is important because it helps prevent identity theft, fraud, and money laundering.

Knowledge Base Article

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PMLA Rules from a User POV

C
What are the new custom ROE% buttons in TP/SL?

When you open the TP/SL screen, you’ll see quick-select buttons for common ROE% levels. ​ For Take Profit (TP): ROE% buttons will show your active PNL% + preset values (rounded to nearest 5%). For Stop Loss (SL): ROE% buttons will show your current ROE – preset values (also rounded to nearest 5%). ​

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

HS
What is the price at which I will get Airdrop?

Since these are distributed Tokens the price of the Airdrop is 0.

Knowledge Base Article

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Airdrop

HS
What to do if you were scammed?

If you were scammed, you may wish to file a report with the relevant enforcement authorities as a scam/fraud against the fraudster and we’ll be more than willing to help you with any support/information needed for the same. You can reach us through support tickets raised from our official website or

Knowledge Base Article

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Security Tips

HS
Where can I track the ongoing Airdrop?

For now you can always track from Email communication and Push Notifications which we send, plus we also request you to kindly go through our blog for more details on announcements related to this. ​ You can refer to all the announcements here.

Knowledge Base Article

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Airdrop

HS
What verification processes/documents are required to use Insta?

No verification is required to use Insta if the funds are stored in any digital currency wallets including INR. Bank account verification will be required if the funds are withdrawn

Knowledge Base Article

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DCX Insta

C
Do I need to take any action due to this update?

No user action is required. The revised fee will be automatically applied to eligible transactions from the effective date.

Knowledge Base Article

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Web3 - Fee Update

C
Who can use the Earn platform?

The platform is designed for a wide range of investors, from beginners to advanced traders, including high-net-worth individuals (HNI) and those seeking high-risk, high-return investment opportunities.

Knowledge Base Article

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Advanced Earn

C
Which tokens are included in Advanced Earn?

Currently Available: BTC (Bitcoin) ​ Coming Soon: ETH (Ethereum) and USDT (Tether)

Knowledge Base Article

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Advanced Earn

HS
What is Returns?

It is the total profit or loss for all coins that you currently hold. Kindly note the total returns may vary at the time of actual selling as per the constantly changing market value.

Knowledge Base Article

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Portfolio Value

C
Will gas fees be deducted even if my transaction fails on the blockchain?

Yes, you will still be charged a gas fee even if your transaction fails. This happens because your gas fee covers the cost of processing the transaction, regardless of its outcome. Miners or validators on the network perform the work to validate your transaction, and the fee compensates them for thi

Knowledge Base Article

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Trade

C
Does the TPSL set from the order form apply to the entire position or just the order quantity?

The TPSL values you set from the order form apply to the entire position, not just the quantity of the current order. This means that any active Take Profit or Stop Loss will affect your overall position once the order is filled.

Knowledge Base Article

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TP/SL Feature

HS
What happens to my P&L in the said Token which was under Action?

The P&L of the token which was under Action does not change but the visibility of the same would change since the number of holdings in the account will change. ​ For example: Old Token: BTC: Old Quantity 10 Purchased Price: 100 Investment: 1000 Current Market Price: 120 Unrealised P&L (Profit which

Knowledge Base Article

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Redenomination

C
What does ‘Partner Funds’ mean?

Partner Funds are assets held with regulated third-party custodians and liquidity providers. They are part of the overall reserves and subject to the same audit process.Think of it as your broker keeping some settlement funds with clearing houses — securely managed but not directly in-house.

Knowledge Base Article

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Trust & Transparency Centre

C
Is it available on Lite and Pro?

Yes, it's available on both Lite and Pro mode.

Knowledge Base Article

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Getting Started

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24