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Does the template save all drawing tools together?

Templates save the settings for the selected drawing tool. If you use multiple drawing tools, you may need to create separate templates based on your customization.

Knowledge Base Article

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Drawing Template

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Why are INR withdrawals temporarily unavailable after enabling or disabling 2FA?

For your account's security, INR withdrawals are temporarily unavailable for 24 hours after enabling or disabling Two-Factor Authentication. This cooling-off period helps protect your account from unauthorized changes and fraudulent withdrawals.

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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Who can nominate?

We'd like to inform you that the nomination process is exclusively available for individuals holding the beneficiary account. In simpler terms, only you, as the account holder, have the privilege to make nominations.

Knowledge Base Article

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Nomination

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Will Pair Delisting affect my holdings?

No. Pair Delisting does not affect your token holdings. Your tokens will remain safely stored in your wallet, and you can continue trading them using any other supported trading pairs available on CoinDCX.

Knowledge Base Article

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Pair Delisting

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Where can I check my current VIP Level?

You can view your current VIP Level directly on the platform in your account section.

Knowledge Base Article

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VIP Levels

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Where can I find my saved Drawing Templates?

You can access all your saved templates from the Templates option in the floating drawing toolbar. This is where you can apply, manage, or delete your templates.

Knowledge Base Article

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Drawing Template

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Can I trade with different tokens using Quick Trade?

No. Quick Trade supports swapping only with the native token of the blockchain network. For example, if you are trading a token on the Solana network, the swap must be done using SOL. If you want to swap using a different token or INR, you will need to use the Normal Swap option.

Knowledge Base Article

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Quick Trade

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What is Pair Delisting?

Pair Delisting means that a specific trading pair is removed from the CoinDCX platform, while the token itself remains listed and available for trading through other supported pairs. For example, if BTC/USDT and BTC/INR are both available and BTC/USDT is delisted, you can still continue trading BTC

Knowledge Base Article

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Pair Delisting

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How do I enable Biometric Login?

You can enable Biometric Login from the CoinDCX app. Follow these steps: ​ Log in to the CoinDCX app.Tap the Profile icon.Go to Security Settings.Select Biometric Login.Turn on the Biometric Login toggle.Verify your identity using your device's fingerprint or Face ID. Once enabled, you can use biome

Knowledge Base Article

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Biometric Login

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Does my password expire?

No. Your CoinDCX password doesn't expire automatically. However, we recommend updating it regularly as a good security practice, especially if you think your password may have been compromised.

Knowledge Base Article

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Password Management

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Can I save multiple layouts?

Yes, you can save multiple layouts based on your different strategies or preferences. To create another layout: Click on the layout dropdown Select Make a Copy Enter a new name Click Save

Knowledge Base Article

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Layout

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Does this feature work for Spot, Insta, SIP or USDT Margin Futures orders?

No. Unified Buying Power and Auto Transfer are currently supported only for INR-based Futures, Global Futures, and Options.For Spot, Insta, SIP, and USDT-Margined Futures orders, only the balance available in the respective trading wallet can be used. Automatic fund transfers are not supported for t

Knowledge Base Article

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Unified Wallet

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What happens after I submit my documents?

Once your documents have been submitted, CoinDCX will review them and complete the necessary verification before processing the claim. If any additional information or documents are required, you'll be informed during the review process. Upon successful verification, the transmission process will be

Knowledge Base Article

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Demise Claim

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How can I save a Layout?

On Website: Open a chart and apply your preferred drawings and chart settings. Click on the Save button Enter a layout name Click Save On App: Open a chart & apply your preferred drawings & chart settings. Click on the Save button Enter a layout name Click Save

Knowledge Base Article

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Layout

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How can this conversion rate revised can impact my open orders?

Existing open orders will be executed as expected. If an order gets executed after the revision, the applicable conversion rate at the time of execution will be used.

Knowledge Base Article

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USDT<>INR Conversion Rate

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Does adding a nominee make them the legal owner of my assets?

No. Adding a nominee helps identify the person to receive your assets through the transmission process. However, a nomination does not override applicable succession laws or a valid Will. The rights of legal heirs and beneficiaries will be determined in accordance with applicable law.

Knowledge Base Article

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Nomination

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Can I trade Futures at any time?

Yes. Crypto Futures trading on CoinDCX is available 24 hours a day, 7 days a week, allowing you to trade anytime.

Knowledge Base Article

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Introduction to Futures Trading

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Will applying a template remove my existing indicators?

Yes, applying an indicator template will replace the current indicators on your chart with the ones saved in the template. This helps ensure consistency with the saved setup.

Knowledge Base Article

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Indicator Template

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What happens if only some of my basket orders are executed?

If only some of your basket orders are successfully executed, you'll see a summary showing which contracts were placed successfully and which were rejected. The rejected contracts will remain in your basket, allowing you to review, modify, and place them again if required.

Knowledge Base Article

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Basket Order

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How is the funding amount calculated in Past P&L?

Funding is displayed as an aggregate amount for the selected timeframe. It is calculated across all positions traded during that period, not for any individual or single position.

Knowledge Base Article

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Past PNL Enhancement

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24