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Can I pay fees in other tokens while using Quick Trade?

No. When using Quick Trade, both the swap and the applicable fees must be paid using the native token of the blockchain network. Other tokens cannot be used for fee payment in Quick Trade.

Knowledge Base Article

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Quick Trade

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Am I eligible for NetBanking?

NetBanking option is currently available for the below listed banks only. Since the deposit option is supported by a list of limited banks, please do not raise a support ticket for the same. We would suggest you kindly use another deposit option. Supported Bank List:Bank of IndiaBank of MaharashtraC

Knowledge Base Article

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Net Banking - Deposit Method

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What is funding in Global Futures?

Funding is a periodic payment mechanism used in perpetual contracts to keep the contract price aligned with the actual market price. Key points: Funding payments occur between long and short traders Either longs pay shorts or shorts pay longs, depending on market conditions CoinDCX does not charge a

Knowledge Base Article

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Global Futures

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Why are my saved settings not applying to new drawings?

This usually happens if the saved Drawing Template is not selected before creating the drawing. Please make sure you apply the desired template first, as templates are not applied automatically.

Knowledge Base Article

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Drawing Template

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What is the difference between Simple View and Advanced View in Portfolio?

You can choose how your portfolio information is displayed. Simple View displays Current Value, Invested Value & Total P&L. Advanced View displays Average Buying Price, Last Traded Price (LTP), Current Value & Total P&L

Knowledge Base Article

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Portfolio Value

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Can I apply an indicator template to any pair?

Yes, indicator templates can be applied to any pair. However, if Remember Symbol was selected while saving, the chart may first redirect to the saved pair before applying the template.

Knowledge Base Article

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Indicator Template

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What is this Wallet Settlement entry in Transaction History?

Whenever the USDTINR conversion rate is revised, a settlement transaction is created in the transaction history to adjust your wallet balance. This entry is called “Wallet Settlement” and can be either a credit or debit, depending on whether the conversion rate has increased or decreased.

Knowledge Base Article

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USDT<>INR Conversion Rate

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Why do my drawings look different on another chart?

This can happen if a different template or default settings are applied on that chart. To maintain consistency, make sure the same Drawing Template is selected.

Knowledge Base Article

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Drawing Template

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Will my Drawing Templates be available after I log out or switch devices?

Saved templates are generally linked to your account. As long as you log in with the same account, your templates should be available across sessions and devices.

Knowledge Base Article

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Drawing Template

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Can I create multiple Drawing Templates?

Yes, you can create and save multiple templates with different styles based on your preferences. This allows you to switch between different drawing styles easily.

Knowledge Base Article

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Drawing Template

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Do I need to activate Quick Buy separately?

No. No manual activation is required. If a token supports Quick Trade, the Quick Buy / Quick Sell option will automatically appear, and you can place your order directly.

Knowledge Base Article

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Quick Trade

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Where can I check my Quick Trade orders?

You can view your Quick Trade orders directly in the app: Login → Web3 → Wallets → Activity Orders placed using Quick Trade will be shown as “Quick Trade” Orders placed using Normal Swap will be shown as “Trade"

Knowledge Base Article

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Quick Trade

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What is a Drawing Template?

A Drawing Template allows you to save the appearance settings of a drawing tool, such as color, size, and style. It’s important to note that it does not save the actual drawing on the chart, only the customization applied to how the drawing looks.

Knowledge Base Article

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Drawing Template

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Why is my drawing not getting saved?

Drawing Templates only save your customized settings (like color, size, etc.), not the actual drawing. So when you create a new drawing, it will follow your saved style, but any previous drawings will not be retained. To save your drawings, you will need to save the layout.

Knowledge Base Article

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Drawing Template

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Can I use both Quick Trade and Normal Swap?

Yes. You can use Quick Trade or Normal Swap at any time, based on your preference and the token availability.

Knowledge Base Article

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Quick Trade

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Is this the same as buying US stocks or actual stock futures?

No, this is not the same as buying US stocks or holding actual shares. These are perpetual futures contracts, not spot stocks. This means: You do not own the underlying stock You do not get shareholder rights, dividends, or voting rights Your profit or loss depends on price movement, leverage, fundi

Knowledge Base Article

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Global Futures

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Can I use the same drawing properties for other pairs?

Yes, once saved, your Drawing Template can be applied across different pairs. This helps you maintain a consistent drawing style across all your charts.

Knowledge Base Article

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Drawing Template

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How is funding calculated for my active position?

Funding is calculated every one hour and is based on: Your current position size at the funding time The Mark Price during the funding interval The applicable Funding Rate (%) Funding Formula: Position Quantity × Mark Price × Funding Rate (%) If you hold a position during the funding time, this amou

Knowledge Base Article

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Global Futures

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How will my PNL be calculated if the order is executed at a different conversion price?

Your PNL is always calculated based on the corresponding transactions and the applicable conversion rates at the time of each execution. This means that if your order is executed across different conversion rates, the impact of each rate is automatically factored into the final PNL calculation. As a

Knowledge Base Article

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USDT<>INR Conversion Rate

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Why is TP/SL based on Mark Price and not LTP?

Mark Price provides a fair and continuous price reference, even when trades are not happening. LTP can be flat or misleading during low liquidity, whereas Mark Price reflects the true contract value and is used for TP/SL Trigger Price.

Knowledge Base Article

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Options - TP/SL

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24