Can't find what you're looking for?

Ask a question

Search Results (1.2K)

Relevance
Selected Relevance
C
How many templates can I mark as my favorite?

You can mark multiple templates as favorites. This allows you to quickly access and switch between them whenever needed.

Knowledge Base Article

 • 

Indicator Template

C
How do I disable Two-Factor Authentication (2FA)?

Follow these steps: Log in to your CoinDCX account.Go to Security.Tap Disable Google Auth.Tap Continue.Enter your Security PIN and tap Send OTP.Enter the OTP sent to your registered email address and the code generated by Google Authenticator.Tap Disable Google Auth. Your 2FA will be disabled succes

Knowledge Base Article

 • 

OTP & Two-Factor Authentication (2FA)

C
Can I generate Backup Codes using the CoinDCX app?

No. Backup Codes are currently available only on the CoinDCX website. To generate or manage your Backup Codes, log in to your account on the website and navigate to: Profile Icon > Security > Backup Codes

Knowledge Base Article

 • 

Backup Codes

C
What is Exit Mode?

Exit Mode is a temporary restriction where you can sell a token but cannot buy it. If a token is placed under Exit Mode, new buy orders are disabled, while existing holders can continue to sell their holdings. This measure may be introduced due to market conditions, low liquidity, or as part of Coin

Knowledge Base Article

 • 

Exit Mode/Maintenance

C
How do I change my password?

You can update your CoinDCX account password anytime after logging in. ​ Follow these steps: ​ Log in to the CoinDCX App.Tap the Profile icon.Go to Security Settings.Select Change Password.Enter your current password.Enter your new password.Re-enter your new password to confirm.Complete the verifica

Knowledge Base Article

 • 

Password Management

C
How can I set Take Profit (TP) and Stop Loss (SL) for my position?

You can set TP/SL in two ways: While placing the entry order, or From the Active Positions tab after the position is opened You have to enter the Trigger Price or ROE % for setting the TP/SL Order and you can see the Estimate PNL. ​ Important points to note: TP/SL applies to all quantities of the ac

Knowledge Base Article

 • 

Global Futures

C
What should my new password look like?

To keep your account secure, your password must: Be at least 8 characters long.Include 1 uppercase letter (A–Z).Include 1 lowercase letter (a–z).Include 1 number (0–9).​ Tip: Choose a password that's unique to your CoinDCX account and avoid using personal information like your name or date of birth.

Knowledge Base Article

 • 

Password Management

C
Why have backup codes?

If you lose your phone or otherwise can't get an OTP by text or codes via Google Authenticator, you can use backup codes to sign in to your CoinDCX Account.

Knowledge Base Article

 • 

Backup Codes

C
Why is a token placed under Exit Mode?

A token may be placed under Exit Mode due to factors such as Unfavourable market conditions,Low trading liquidity. CoinDCX's proactive risk management measures to protect users and maintain a stable trading environment.

Knowledge Base Article

 • 

Exit Mode/Maintenance

C
Can I have multiple accounts on CoinDCX?

​No, you can only create one account with your registered email and mobile number. ​ If you're interested in Sub-Accounts, you can learn more here: What are Sub-Accounts on CoinDCX?

Knowledge Base Article

 • 

Sign Up: Creating Your CoinDCX Account

C
What are Backup Codes?

Backup Codes are one-time recovery codes that help you access your CoinDCX account if you can't use your Google Authenticator app/OTP. Each Backup Code can only be used once. We recommend generating and storing them securely so you can recover access to your account if needed. Note: Backup Codes can

Knowledge Base Article

 • 

Backup Codes

C
Can I use an indicator template on multiple charts at the same time?

Yes, you can apply the same template across multiple charts. However, this needs to be done manually on each chart.

Knowledge Base Article

 • 

Indicator Template

C
Who has the responsibility to furnish information to Director, FIU-IND

Every reporting is required to communicate to the Director the name, designation and address of the Designated Director and the Principal Officer. The Principal Officer shall furnish the information referred to in Rule 3 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, to the D

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
What happens if a token is in Exit Mode?

If a token is in Exit Mode: You cannot place new buy orders for the token. You can continue to sell the tokens you already hold. Your existing holdings remain safe and visible in your portfolio.

Knowledge Base Article

 • 

Exit Mode/Maintenance

C
When will the trading fee refund be credited to my Options Wallet??

Refunds are calculated for all eligible trades executed between 12:00 AM and 11:59 PM each day. The total cumulative trading fees charged across all eligible trades (excluding Delivery Fees and Liquidation Fees) will be credited daily to your Options Wallet. Once the refund is credited, the transact

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
Why can't I view my Backup Codes again?

For your account's security, Backup Codes are displayed only once when they're generated. If you didn't download or save them, you'll need to reset your Backup Codes to generate a new set.

Knowledge Base Article

 • 

Backup Codes

C
Where should I store my Backup Codes?

Store your Backup Codes somewhere safe where only you can access them. For example, you can: Save them in a trusted password manager.Download and store them securely.Print and keep them in a safe place.​ Never share your Backup Codes with anyone, including someone claiming to be from CoinDCX Support

Knowledge Base Article

 • 

Backup Codes

C
What is PMLA?

PMLA is an abbreviation for the Prevention of Money Laundering Act, 2002 which is in force since 1st July 2005.

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
How can I save a Layout?

On Website: Open a chart and apply your preferred drawings and chart settings. Click on the Save button Enter a layout name Click Save On App: Open a chart & apply your preferred drawings & chart settings. Click on the Save button Enter a layout name Click Save

Knowledge Base Article

 • 

Layout

C
What is an OTP?

A One-Time Password (OTP) is a unique verification code sent to your registered email address or registered mobile number to help verify your identity. You may be asked to enter an OTP while: Logging in to your accountResetting your passwordUpdating your registered email address or mobile numberPerf

Knowledge Base Article

 • 

OTP & Two-Factor Authentication (2FA)

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24