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What are the roles and responsibilities of various regulators & authorities in the enforcement of PMLA?

Section 54 of the Prevention of Money Laundering Act, 2002 empowers and requires various regulators & authorities to assist in the enforcement of the Act.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Is 1% TDS applicable for SIP?

TDS will not be applicable for Systematic Investment Plan (SIP) orders because you are buying crypto-assets via SIP. The TDS is applicable only on selling crypto assets. When you make a SIP transaction, the token gets added to your portfolio. If you choose to sell that token from your portfolio, the

Knowledge Base Article

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TDS for CoinDCX App Users

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Can I add saving bank account to my Enterprise CoinDCX account or current account to my retail/individual CoinDCX account?

​ For Business Accounts We're happy to serve our enterprise clients! If you're setting up an account for your business, please note that we exclusively accept business current accounts. For Individual Accounts For our individual customers, we've got you covered! When you're creating your account, ma

Knowledge Base Article

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Enterprise Onboarding

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Who will be liable to deduct 1% TDS?

The 1% TDS is to be deducted from the sum payable on the sell value of crypto assets belonging to them. The exchange shall deduct the TDS before making payment to a user for selling any crypto asset.

Knowledge Base Article

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TDS for CoinDCX App Users

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What should I do if I forget my CoinDCX/Web 3 password?

If you forget your CoinDCX/Web 3 password, you can recover your account by following the recovery process. Just keep in mind that to regain access to your Web 3 account, you'll also require access to your Google account.

Knowledge Base Article

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Getting Started

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Can I deposit money from someone else's bank account into my CoinDCX account?

No. The deposit MUST be done only from the bank account that you have linked with your CoinDCX profile.

Knowledge Base Article

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Net Banking - Deposit Method

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On which platforms will Wallets and Cross Margin enhancements be available?

These updates will be available across all CoinDCX platforms, including Advanced Mobile Trading (AMT), Basic Mobile Trading (BMT), and Web interfaces.

Knowledge Base Article

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Cross Margin

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What is electronic video verification?

Electronic Video Verification is an enhanced due diligence process that involves verifying your identity and location information using video technology. In this procedure, your identity, documents, or specific details are authenticated via a live video call with an authorized CoinDCX representative

Knowledge Base Article

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Verification

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What does ‘Partner Funds’ mean?

Partner Funds are assets held with regulated third-party custodians and liquidity providers. They are part of the overall reserves and subject to the same audit process.Think of it as your broker keeping some settlement funds with clearing houses — securely managed but not directly in-house.

Knowledge Base Article

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Trust & Transparency Centre

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How can I get updates about this API?

Check the CoinDCX website for the latest API documentation and release notes. Subscribe to any notifications or newsletters from CoinDCX.

Knowledge Base Article

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Sub-Account Balance Transfer API

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What is a Chit Fund Company?

Chit fund company means a company managing, conducting or supervising, as foremen, agent or in any other capacity, chits as defined in Section 2 of the Chit Funds Act, 1982.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What updates are coming to the Invest Section?

The section will now be renamed the “Coins” Section. Tabs for Watchlist, Categories, and All will be available.

Knowledge Base Article

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CoinDCX Unified App

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Why is TDS shown here?

TDS (Tax Deducted at Source) is collected on trades as per Indian regulations and deposited with the government.

Knowledge Base Article

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Trust & Transparency Centre

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How does PMLA, 2002 define records?

Records include the records maintained in the form of books or stored in a computer or such other form as may be prescribed.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What if I accidentally deposit unsupported tokens or use the wrong network?

CoinDCX may attempt to recover funds, but recovery is not guaranteed. Recovery efforts may take up to 14 days and could incur a service fee. Always double-check the network and token before transferring.

Knowledge Base Article

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Custody FAQs

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Will the PIN feature also be enabled for CoinDCX Pro on mobile and web?

Not at the moment. However, we’re actively working on merging the CoinDCX and CoinDCX Pro apps into a unified platform. Once this is complete, there will be a single mode with enhanced features, including the PIN option. Stay tuned for updates!

Knowledge Base Article

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PIN Related Issues

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How do I avoid such issues in the future?

To avoid restrictions, ensure that your transactions are only with trusted entities and wallets. Avoid interacting with gambling websites, darknet addresses, or any service related to prohibited activities under our Terms of Use.

Knowledge Base Article

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Crypto Deposit/Withdrawal Access Restriction

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What happens if my Stop Loss price is too close to the liquidation price?

You will receive a warning message that your position might get liquidated before the Stop Loss is triggered. However, you can still go ahead with the order.

Knowledge Base Article

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TP/SL Feature

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What is the "Sorting by M-Cap" feature?

A new sorting option will allow you to sort coins by market capitalization on the Coins Page.

Knowledge Base Article

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CoinDCX Unified App

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Is it necessary to use the same Google account for both CoinDCX and CoinDCX Web 3?

Yes, you need to use the same Google account for both platforms

Knowledge Base Article

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Getting Started

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24