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What is Biometric Login?

Biometric Login lets you securely access your CoinDCX app using your device's fingerprint or Face ID instead of entering your Login PIN each time. It's a convenient way to sign in while keeping your account secure.

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Biometric Login

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How do I enable Biometric Login?

You can enable Biometric Login from the CoinDCX app. Follow these steps: ​ Log in to the CoinDCX app.Tap the Profile icon.Go to Security Settings.Select Biometric Login.Turn on the Biometric Login toggle.Verify your identity using your device's fingerprint or Face ID. Once enabled, you can use biome

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Biometric Login

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What order types can I use while placing a trade?

Market and Limit Orders are supported; advanced types like Stop-Limit and IV-based orders will be added in future updates.

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Crypto Options

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How can I verify the Refund Amount?

A trade-wise breakdown of the refund amount is not provided separately. However, you can manually verify the refund by checking your trade history and summing up the trading fees charged for all eligible trades executed during the day. Once the refund is credited to your Options Wallet, the transact

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Refund Based Trading Fees in Options Trading

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Why do I see Insufficient balance error?

Kindly note that your wallets contain insufficient balance to buy/sell an order. We request you to please refer to the wallet balance while placing the order. Note: Order value = Price x Qty.

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Trading on CoinDCX

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Will my customized indicator settings be saved?

Yes, all the changes you make to indicator settings such as inputs, colors, and styles will be saved as part of the template. This ensures your preferred configuration is applied every time you use it.

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Indicator Template

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Why is my conversion rate showing blank on the Order Page?

The conversion rate may appear blank when your order is filled across different conversion rates. In such cases, you can still check the detailed breakdown by navigating to: Order Info → Average Fill Price → Trade Details. Under Trade Details, you will be able to see: The quantity filled at each ste

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USDT<>INR Conversion Rate

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How to get more points?

Earning Okto Points is straightforward and rewarding: Loyalty Reward Point: As recognition for your past activities on the CoinDCX app, we're awarding you Loyalty Rewards in Okto Points. Trading Activity: Engage in trades involving 50,000+ tokens to earn points based on your transaction and activiti

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Okto Points

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How much is each Web3 Point worth?

Accumulated Okto Points will eventually convert into $OKTO tokens, adding tangible value to your participation in the Web3 ecosystem. The more the Okto points you collect more rewards you will get in the form of $Okto tokens. Tokenomics of the $OKTO token will be released later. Stay tuned for more

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Okto Points

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How is the funding amount calculated in Past P&L?

Funding is displayed as an aggregate amount for the selected timeframe. It is calculated across all positions traded during that period, not for any individual or single position.

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Past PNL Enhancement

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How can I view the history of my Futures?

You can easily view all your Futures trading activity by following these steps: Log in to the CoinDCX app. Go to Futures → Futures. Tap the History (Clock) icon. From here, you can access: Transaction History: View your realized P&L, entry and exit details, trading fees, funding charges, and the fin

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Futures Wallet & Futures History

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Can I use both Biometric Login and a Login PIN?

Yes. Biometric Login is an additional convenience feature. If biometric authentication isn't available or doesn't work, you can still use your Login PIN or password to log in.

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Biometric Login

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Do I need to opt-in to get VIP benefits?

No, VIP Levels are automatically assigned based on your trading volume. No separate opt-in is required.

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VIP Levels

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Which timeframes are available to view Past Futures Trading P&L?

You can view your Past Futures Trading P&L for the following timeframes: Last 7 Days Last 30 Days Current Financial Year All Time

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Past PNL Enhancement

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Will it impact the PNL of my previous positions?

No, it will not impact the PNL of your previous positions. The impact of conversion rate revision is only applicable to positions that were active at the time of the revision.

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USDT<>INR Conversion Rate

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How do I activate my Web3 account?

After logging in to CoinDCX, navigate to Web3 > Click on Activate, and follow the process to link your account and save the recovery file. Make sure to securely store this file.

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WEB 3 Recovery

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Why does my wallet balance appear to increase?

Your wallet balance may increase if the conversion rate is revised upward after you have added funds. In this case, the updated conversion rate is higher than the previous one, and your wallet balance is adjusted accordingly. For example: If you add INR 10,000 to your Options Wallet when the convers

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USDT<>INR Conversion Rate

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Why can I see a discrepancy in my active PNL?

This happens because your position was opened at an older conversion rate, and the conversion rate has been revised while your position is still active. The Active PNL is always calculated using the latest conversion rate, which may lead to differences in the displayed PNL. Once you close the positi

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USDT<>INR Conversion Rate

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Can I trade 24x7 with the CoinDCX Futures API?

Yes, with the CoinDCX Futures API, you can enjoy the freedom of 24x7 trading. This ensures that your trading activities are not confined by time zones, allowing you to trade anytime, anywhere, and stay ahead of the market at your convenience.

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Trading Related Queries

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What is the CoinDCX Futures API?

The CoinDCX Futures API is a revolutionary addition to India's leading crypto trading platform, designed to enhance the overall trading experience. It provides unprecedented features and opportunities to traders.

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Trading Related Queries

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24