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Can a reporting entity be penalized for not complying with the obligations of maintenance of records under PMLA, 2002?

Yes, under section 13 of the Prevention of Money Laundering Act, 2002. If the Director, in the course of any inquiry, finds that a reporting entity or its designated director on the Board or any of its employees has failed to comply with the obligations under Chapter IV of the Prevention of Money La

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Why can't I enable Biometric Login?

If you're unable to enable Biometric Login, check the following: Make sure your device supports biometric authentication.Ensure fingerprint or Face ID is already set up in your device settings.Update the CoinDCX app to the latest version.Restart the app and try again. If the issue continues, contact

Knowledge Base Article

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Biometric Login

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Can I customize the slippage percentage in Quick Trade?

Yes. You can customize the slippage percentage while placing an order in Web3, both for Quick Trade and Normal Swap. This allows you to control how much price movement you are willing to accept during execution.

Knowledge Base Article

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Quick Trade

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What documents need to be submitted to the Reporting Entity for Client Due Diligence (client is a trust)?

Where the client is a trust, it shall submit to the reporting entity the certified copies of the following documents or the equivalent e-documents thereof, namely: ​ (i) registration certificate; (ii) trust deed; (iii) Permanent Account Number or Form No.60 of the trust; and (iv) such documents as a

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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How do I enable Biometric Login?

You can enable Biometric Login from the CoinDCX app. Follow these steps: ​ Log in to the CoinDCX app.Tap the Profile icon.Go to Security Settings.Select Biometric Login.Turn on the Biometric Login toggle.Verify your identity using your device's fingerprint or Face ID. Once enabled, you can use biome

Knowledge Base Article

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Biometric Login

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Will Re-KYC affect my existing services?

We want to inform you that your current services will remain unaffected. However, it's crucial to complete the Re-KYC process within the specified timeframe, typically 30 days after receiving the Re-KYC email. Failure to do so will affect your services on our platform. Specifically, you won't be abl

Knowledge Base Article

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Re-KYC Verification

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Will my customized indicator settings be saved?

Yes, all the changes you make to indicator settings such as inputs, colors, and styles will be saved as part of the template. This ensures your preferred configuration is applied every time you use it.

Knowledge Base Article

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Indicator Template

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How can I track a token redenomination or rebranding?

We'll keep you informed through The Announcements page, Email communication & Push Notifications (PNs). We also recommend checking our official announcements for detailed timelines and important updates.

Knowledge Base Article

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Rebranding/Redenomination

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Who can I contact for further support?

If you have any further questions regarding Advanced Earn or your balance, please feel free to reach out to us. We will be happy to assist you.

Knowledge Base Article

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Latest Updates on Advanced Earn

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For how long should the record of transactions be retained?

The records referred to in clause (a) of sub-section (1) of Section 12 shall be maintained for a period of five years from the date of transaction between a client and the reporting entity. The records referred to in clause (e) of sub-section (1) of Section 12 shall be maintained for a period of fiv

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Can I edit my saved Auto TP/SL settings?

Yes. Navigate to: Futures → More → Trade Presets → Auto TP/SL Update the desired TP and/or SL ROE (%). Click Confirm. The revised values will be used for future eligible orders.

Knowledge Base Article

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Trade Preset

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Can I see the funding amount paid or received in Past P&L?

Yes. You can view the total funding amount paid or received for the selected timeframe within the Past P&L section.

Knowledge Base Article

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Past PNL Enhancement

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What type of information is required to be furnished under PMLA?

Every reporting entity is required to furnish information about: all cash transactions of the value of more than ten lakh rupees or its equivalent in foreign currency all series of cash transactions integrally connected to each other which have been individually valued below rupees ten lakh or its e

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Why does my order show as “Placed” instead of “Bought” or “Sold”?

If there is a delay in execution due to blockchain network congestion, the order may temporarily show as “Placed.” Once the transaction is confirmed on the blockchain, the tokens will be credited to your wallet and reflected under the Activity section.

Knowledge Base Article

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Quick Trade

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Which devices support Biometric Login?

Biometric Login is available on compatible devices that support: Fingerprint authenticationFace ID or facial recognition Your device must have biometric authentication set up in its system settings before you can enable it in the CoinDCX app.

Knowledge Base Article

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Biometric Login

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In what form is the information on the identity of clients required to be maintained?

Rule 10 of the PML Rules specifies that the reporting entity shall maintain information on the identity of clients in the manner as may be specified by the sector Regulators.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What happens if I save a template with the same name?

In such cases, the system may either overwrite the existing template or prompt you to create a new one, depending on how the platform handles duplicate names.

Knowledge Base Article

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Indicator Template

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How is the funding amount calculated in Past P&L?

Funding is displayed as an aggregate amount for the selected timeframe. It is calculated across all positions traded during that period, not for any individual or single position.

Knowledge Base Article

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Past PNL Enhancement

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What is the difference between Instant Trade and Review & Modify?

If you create your basket from the Options Chain, you will see the following actions: Instant Trade: Place the basket order immediately after performing the required validations. Review & Modify: Redirects you to the Order Form, where you can review your basket, modify individual contracts, update q

Knowledge Base Article

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Basket Order

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Does the template save all drawing tools together?

Templates save the settings for the selected drawing tool. If you use multiple drawing tools, you may need to create separate templates based on your customization.

Knowledge Base Article

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Drawing Template

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24