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Where can I trade Crypto Futures?

You can trade Crypto Futures on both the CoinDCX App and the CoinDCX Website.

Knowledge Base Article

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Introduction to Futures Trading

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What is Locked Quantity?

Locked Quantity is the portion of your cryptocurrency balance that is currently unavailable for use because it is associated with Open Orders, Pending Withdrawal Requests & Earn Orders. Locked assets cannot be used for another transaction until the associated request is completed or cancelled. To un

Knowledge Base Article

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Portfolio Value

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What are the Fees for Spot Trading?

Trading fees are charged on every Spot trade, including both buy and sell orders.For both INR Pairs and Crypto-to-Crypto (C2C) Pairs, trading fees are determined based on your VIP Level. You can also view the latest trading fee structure on the Fee Details page here

Knowledge Base Article

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Trading Fees

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How can I view the history of my futures positions?

You can easily view all your Global Futures trading activity by following these steps: Log in to the CoinDCX app. Go to Futures → Global Futures. Tap the History (Clock) icon. From here, you can access: Transaction History: View your realized P&L, entry and exit details, trading fees, funding charge

Knowledge Base Article

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Liquidation

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What's the difference between an OTP and 2FA?

Although both help verify your identity, they work differently: OTP 2FA Sent to your registered email address or mobile number. Generated by the Authenticator app on your device. Used for identity verification during account-related actions. Adds an extra layer of security during login and other sen

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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I deposited funds to an old or inactive CoinDCX bank account. What should I do?

If you've deposited funds to an old or inactive CoinDCX bank account, the transaction is generally rejected and the amount is typically reversed to your bank account within 3 to 5 working days. For future deposits, please make sure you're using the latest beneficiary details available in your CoinDC

Knowledge Base Article

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Deposit Delayed?

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How can I track a token redenomination or rebranding?

We'll keep you informed through The Announcements page, Email communication & Push Notifications (PNs). We also recommend checking our official announcements for detailed timelines and important updates.

Knowledge Base Article

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Rebranding/Redenomination

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How does leverage adjustment work?

You can either increase or decrease the leverage of your active position. When decreasing leverage: Your position requires additional margin. Make sure you have sufficient balance in your Futures Wallet before confirming the change. When increasing leverage: The margin required for the position decr

Knowledge Base Article

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Order Placing & Active Positions

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Will my KYC documents be safe with CoinDCX?

At CoinDCX, we prioritize the safety and security of your information above all else. You can trust that your data is completely secure with us. We use top-notch security software for both your crypto-wallets and identity management system. Your privacy and security are our top concerns! ​ Important

Knowledge Base Article

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KYC Verification

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How does INR Margin work in Futures Trading?

When you trade using INR Margin, your INR is automatically converted to USDT at the applicable conversion rate when you place your order. This conversion happens seamlessly in the background, so you can trade without manually converting your funds. Any profit or loss (PnL) from your trades is settle

Knowledge Base Article

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Margin Types (INR Margin & USDT Margin)

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Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

Knowledge Base Article

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Verify Bank Account Using UPI

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Why is CoinDCX asking for my location?

Location access is required during the selfie verification step to help securely verify your identity and protect your account. Your location is accessed only during the verification process and helps us complete your KYC securely.

Knowledge Base Article

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KYC Verification

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What should my friend do after receiving my referral link?

For your referral to be tracked successfully, your friend should: Click your referral link.Download the CoinDCX app using that link.Open the app within 24 hours.Complete the sign-up process on the same device. Following these steps helps ensure the referral is successfully recorded.

Knowledge Base Article

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Refer & Earn

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Can I use special characters or symbols in my name?

No. Your name should not contain special characters or symbols.

Knowledge Base Article

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Username Update

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Will CoinDCX ever ask me for my password, OTP, PIN, private keys, seed phrase, or ask me to transfer funds?

No. CoinDCX will never ask you to share your: Password OTP (One-Time Password) PIN 2-Factor Authentication (2FA) codes Private keys Seed phrase or recovery phrase ​ CoinDCX will also never ask you to: Transfer funds to "verify", "secure", "unlock", or "activate" your account. Install remote access o

Knowledge Base Article

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Beware of CoinDCX Impersonators

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What happens if I don't have any UPI apps installed on my phone?

If the system detects no UPI apps installed, or if you are using a device where apps cannot be detected, you will be redirected to the manual "Add Bank Account" flow, where you can enter your bank account details.

Knowledge Base Article

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Verify Bank Account Using UPI

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Why do I keep getting the location permission pop-up?

The permission request will continue to appear until location access is granted, as Location access is required during selfie verification to help securely verify your identity and protect your account.

Knowledge Base Article

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Selfie Verification & Location Access

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Is there an expiry period set on passwords?

No. Your CoinDCX account password does not have an expiry period, so you are not required to change it after a specific duration. However, to keep your account secure, we recommend updating your password periodically and using a strong, unique password that is not used for any other accounts. Securi

Knowledge Base Article

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Login: Accessing Your CoinDCX Account

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What does it mean to have early access to new products?

Prime users are given the opportunity to access and invest in new products before they are made available to the general public.

Knowledge Base Article

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CoinDCX prime

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How long does an INR deposit take?

The processing time depends on the payment method used: UPI & IMPS: Typically processed instantly. However, in some cases, it may take up to 30 minutes.NEFT & RTGS: Generally processed within 60 minutes.​ Note: Bank transfers made using NEFT or RTGS between 10:00 PM and 6:00 AM (IST) are generally r

Knowledge Base Article

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How do I deposit?

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24